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Ombudsman.
Tuia kia ōrite
˙ Fairness for all.
Ombudsman.
Tuia kia ōrite
˙ Fairness for all.
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What the Ombudsman can help with
Ngā mea ka taea e te Kaitiaki Mana Tangata te āwhina
Complaints about government agencies
How the Ombudsman works
How to make a complaint
Tips for resolving a complaint with a government agency
The complaints process
Complain for someone else
Requests for official information
Make a request for official information
Your ability to request official information
Children in care
Children in care resources
Oversight of Oranga Tamariki
Serious wrongdoing at work (whistleblowing)
Make a protected disclosure
Protections for whistle-blowing
Monitoring places of detention
How OPCAT inspections work
Why the Ombudsman monitors places of detention
Inspection powers
Aged care monitoring
OPCAT inspections of aged care facilities
Fair treatment for disabled people
Monitoring COVID-19 managed isolation and quarantine facilities
MIQ complaints
Wider improvement
How the Ombudsman chooses what to investigate
The systemic intervention process
Improving official information practice
International Development & Engagement
The Ombudsman’s international engagement
Resources
Learning videos
Chief Ombudsman’s International Ombudsman Self-Assessment Tool
Opportunities and projects for international integrity organisations
Waka Tangata: APOR E-News
Questions, concerns and complaints about Ombudsman work
Others who can help
Ētahi atu tari hei āwhina
Complaints A-Z
Agency assistance
Āwhina umanga
Official information calculators
Resources for agencies
Chief Ombudsman's OIA Self-Assessment tool
Advice and training
Consulting the Ombudsman
Care agencies in the Oranga Tamariki system
Te Puna Mātauranga
About the Ombudsman
Mō te Kaitiaki Mana Tangata
What the Ombudsman does
Stories
Who is the Ombudsman?
Who can the Ombudsman investigate?
Past, present and future
Past Ombudsmen
Te Rōpū Kaiārahi Hauātanga
Pūhara Mana Tangata
Keeping things fair – a fairness teaching resource
Careers and vacancies
News
Rongo kōrero
Resources and publications
Ngā rauemi me ngā tānga
Get help (for the public)
Get help (for agencies)
Contact the Ombudsman
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Go to Nau mai - our site for children in care
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Mahere paetukutuku
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What the Ombudsman can help with
Ngā mea ka taea e te Kaitiaki Mana Tangata te āwhina
Complaints about government agencies
How the Ombudsman works
How to make a complaint
Tips for resolving a complaint with a government agency
The complaints process
Complain for someone else
Requests for official information
Make a request for official information
Your ability to request official information
Children in care
Children in care resources
Oversight of Oranga Tamariki
Serious wrongdoing at work (whistleblowing)
Make a protected disclosure
Protections for whistle-blowing
Monitoring places of detention
How OPCAT inspections work
Why the Ombudsman monitors places of detention
Inspection powers
Aged care monitoring
OPCAT inspections of aged care facilities
Fair treatment for disabled people
Monitoring COVID-19 managed isolation and quarantine facilities
MIQ complaints
Wider improvement
How the Ombudsman chooses what to investigate
The systemic intervention process
Improving official information practice
International Development & Engagement
The Ombudsman’s international engagement
Resources
Learning videos
Chief Ombudsman’s International Ombudsman Self-Assessment Tool
Opportunities and projects for international integrity organisations
Waka Tangata: APOR E-News
Questions, concerns and complaints about Ombudsman work
Others who can help
Ētahi atu tari hei āwhina
Complaints A-Z
Agency assistance
Āwhina umanga
Official information calculators
Resources for agencies
Chief Ombudsman's OIA Self-Assessment tool
Advice and training
Consulting the Ombudsman
Care agencies in the Oranga Tamariki system
Te Puna Mātauranga
About the Ombudsman
Mō te Kaitiaki Mana Tangata
What the Ombudsman does
Stories
Who is the Ombudsman?
Who can the Ombudsman investigate?
Past, present and future
Past Ombudsmen
Te Rōpū Kaiārahi Hauātanga
Pūhara Mana Tangata
Keeping things fair – a fairness teaching resource
Careers and vacancies
News
Rongo kōrero
Resources and publications
Ngā rauemi me ngā tānga
Get help (for the public)
Make a complaint (for members of the public)
Get help (for agencies)
Make a request (for public sector agencies)
Contact the Ombudsman
Site map
Go to Nau mai - our site for children in care
Accessibility
Contact
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Collecting your personal information
Privacy requirements
What the Ombudsman does with your personal information
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