Contact the Ombudsman
Whakapā mai ki te Kaitiaki Mana Tangata
Get in touch with the Ombudsman.
© Office of the Ombudsman, 2019
Making complaints
Online form
Get help and make a complaint to the Ombudsman by using the online tool.
Call the Ombudsman
For general enquiries and complaints:
Freephone: 0800 802 602
Complaints to the Ombudsman about Oranga Tamariki or one of its care or custody providers: freephone 0800 184 184
Email the Ombudsman
For all complaints and enquiries:
Email: [email protected]
Send a letter
Postal address: PO Box 10152, Wellington 6143
Complaining about Ombudsman work
You can find information about raising questions or concerns about Ombudsman work below.
Raising questions or concerns, and making a complaint about Ombudsman work
New Zealand Sign Language (NZSL)
Details on how to contact the Ombudsman is available in NZSL on YouTube.
Office locations
Media
If you have a media query, you can contact the Communications team.
If you want to make a complaint, use the contact information under ‘Making a Complaint.’ The Communications team can't help with complaints.
Email: [email protected]
Phone: 027 275 5733
Website issues
Email: [email protected]