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Contact the Ombudsman

Whakapā mai ki te Kaitiaki Mana Tangata

Get in touch with the Ombudsman.

Making complaints

Get help by using the online tool. This will put you in touch with the right people, including making a complaint to the Ombudsman.

Get help (for the public)

Office locations

Please note that visits are by appointment only.


Level 7
70 The Terrace
Wellington 6011


Level 10
55 Shortland Street
Auckland 1010

New Zealand Sign Language (NZSL)

Details on how to contact the Ombudsman is available in NZSL on YouTube.

Contact the Ombudsman (NZSL)

General enquiries

For enquiries not relating to complaints, you can phone, email or write.

Freephone: 0800 802 602

Email: [email protected]

Postal address: PO Box 10152, Wellington 6143


Use this email or phone number if you have a media query. The Communications team can’t help with complaints.

Email: [email protected]

Phone: 027 275 5733

Website issues

Email: [email protected]