Contact the Ombudsman
Whakapā mai ki te Kaitiaki Mana Tangata

Get in touch with the Ombudsman.

Complaints about government agencies

You can make complaints about government agencies by using our online forms.

Make a complaint

Questions and feedback

Ask a question online

You can submit questions to us using the following form.

Ask a question

Call us

For general enquiries freephone: 0800 802 602

For complaints about Oranga Tamariki or one of its care or custody providers freephone: 0800 184 184

Questions or concerns about our work

You can find information about raising questions or concerns about Ombudsman work below.

Making a complaint about our work

Send a letter

Postal address:

Office of the Ombudsman
Freepost
PO Box 10152
Wellington 6140

Email

For general enquiries email [email protected] 

Note: Complaints are made via our web forms.

Make a complaint

New Zealand Sign Language (NZSL)

Details on how to contact the Ombudsman is available in NZSL on YouTube.

Contact the Ombudsman (NZSL) opens page in this tab

Office locations

Please note that visits are by appointment only.

Wellington

Level 7
70 The Terrace
Wellington 6011

Auckland

Level 6
55 Shortland Street
Auckland 1010