Contact the Ombudsman
Whakapā mai ki te Kaitiaki Mana Tangata
Get in touch with the Ombudsman.
© Office of the Ombudsman, 2019
Making complaints
Online form
Get help and make a complaint to the Ombudsman by using the online tool.
Call the Ombudsman
For general enquiries and complaints:
Freephone: 0800 802 602
Complaints to the Ombudsman about Oranga Tamariki or one of its care or custody providers: Freephone 0800 184 184
Send a letter
Postal address:
Office of the Ombudsman
Freepost
PO Box 10152
Wellington 6140
Complaining about Ombudsman work
You can find information about raising questions or concerns about Ombudsman work below.
Raising questions or concerns, and making a complaint about Ombudsman work
New Zealand Sign Language (NZSL)
Details on how to contact the Ombudsman is available in NZSL on YouTube.
Contact the Ombudsman (NZSL) opens page in this tab
Office locations
Media
If you have a media query, you can contact the Communications team.
If you want to make a complaint, use the contact information under ‘Making a Complaint.’ The Communications team can't help with complaints.
Email: [email protected]
Phone: 027 275 5733
Website issues
Email: [email protected]