The Ombudsman advises and comments on legislation, policy and administrative matters to build public sector capability.

The Strategic Advice Team can advise you on the nature and scope of the Ombudsman’s jurisdiction, and any associated matters.

The Ombudsman wants to hear from you if you’re working on legislation relevant to:

  • the Ombudsman’s jurisdiction
  • official information legislation
  • good decision-making
  • effective complaint handling.

Contact the Ombudsman online, by email or phone.

Make a request (for public sector agencies)


Phone: 0800 802 602

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