OPCAT inspections of aged care facilities
OPCAT inspections of parts of privately-run aged care facilities – areas where people cannot leave at will, such as dementia and psychogeriatric units – to check residents’ treatment and conditions start from July 2021.
The Chief Ombudsman also inspects the treatment and conditions of people in District Health Boards’ dementia and psychogeriatric units.
Expectations
This document sets out some of the matters the Chief Ombudsman considers when assessing the conditions and treatment of residents.
Legal framework
More about the legal framework the inspections are conducted under.
Inspections
More about what an inspection involves for residents and their family, whānau, and points of contact.
Information sheet for points of contact
COVID-19 inspections
The Chief Ombudsman conducted a series of short, targeted inspections between April and June 2020 to provide an independent assessment of how detention facilities responded to COVID-19.
Parliament’s independent watchdog to inspect secure aged care facilities during COVID-19 pandemic – media statement
Information for facilities and agencies
Guidance for facilities and responsible agencies during the pandemic can be found here:
Monitoring places of detention
COVID-19 reports
These reports summarise the Chief Ombudsman's observations, recommendations, and suggestions.