Te Puna Mātauranga – the Ombudsman’s online learning platform

The service provides learning for all those in the public sector who need to understand the Official Information Act 1982 (OIA), the Local Government Official Information and Meetings Act 1987 (LGOIMA), and managing Unreasonable Complainant Conduct (UCC).

Go to Te Puna Mātauranga

Courses available

The OIA for Ministers and agencies

This learning provides an overview of the OIA – legislation which allows people to request official information held by Ministers and central government agencies. 

The LGOIMA for local government agencies

This learning provides an overview of the LGOIMA – legislation which allows people to request official information held by local government agencies and includes provisions governing the conduct of meetings. 

Managing Unreasonable Complainant Conduct

This learning provides your agency with guiding principles in managing UCC and strategies and guidance to help you consistently and effectively handle UCC.

Sharing access to our courses

If you’d like to share these courses with someone, give them this link: https://learnonline.ombudsman.parliament.nz/.

They will be taken to the online learning platform where they can sign up for an account using their email address. Once they have registered, they’ll be able to access the courses.

You are welcome to add this link to your website or intranet to make it easy for people to find.

If you need reporting on who in your organisation has completed these courses, we can arrange for a regular report to be sent to you.