The Ministry of Health apologised to a complainant following an investigation by Chief Ombudsman Peter Boshier into a delay in making and relaying a decision on a request for official information.
A decision by the ministry of Health to refuse separate requests for the contracted prices paid for COVID-19 vaccines and the contracted delivery schedules was correct, the Chief Ombudsman says.
The Chief Ombudsman has found that a decision by the Government Communications Security Bureau and the New Zealand Security Intelligence Service to extended the statutory time limit to make a decision on an OIA request was unreasonable.
If you ask an agency for official information, by law they must respond to your request as soon as reasonably practicable - and no later than 20 working days after they receive it.
The Chief Ombudsman Peter Boshier is launching a broad investigation into the Managed Isolation and Quarantine (MIQ) booking system after receiving hundreds of complaints.
Today the Chief Ombudsman has launched an online calculator that will make it easier for you, and local government agencies, to estimate the maximum timeframe for responding to an official information request.
Chief Ombudsman Peter Boshier has issued the following statement on his consideration of complaints about the managed isolation and allocation system and border-related issues.
Chief Ombudsman Peter Boshier says it is alarming that awareness of the Official Information Act and Local Government Official Information and Meetings Act has declined for the second year in a row.
Chief Ombudsman Peter Boshier has recommended the Ministry of Education apologise to the Taihape Area School community and board of trustees over its handling of a farm that was bought by the former Taihape College and local community.
Chief Ombudsman Peter Boshier has released the latest Official Information Act and Local Government Official Information and Meetings Act complaints data.
Chief Ombudsman Peter Boshier is reminding people making requests for official information, and agencies dealing with those requests, to be mindful of the need to act fairly, reasonably, and with understanding, during the latest nationwide COVID-19 lock
Two mental health inpatient facilities have yielded very different inspection results despite being run by the same District Health Board and being within metres of each other on the same hospital grounds, Chief Ombudsman Peter Boshier says.
Chief Ombudsman Peter Boshier has recommended Macleans College in Auckland apologise to a student it expelled following an incident involving a teacher in 2019.
The Ministry of Health needs to urgently improve its oversight of services for people with an intellectual disability and high and complex needs, says Chief Ombudsman Peter Boshier.
The complainant was injured at a mine site on 11 April 2018 while doing a demolition job for a mining company. The company notified WorkSafe and advised that the complainant suffered a minor soft tissue injury.
Failure by the Minister for Courts to make and communicate his decision on a request for official information within extended time limit — Ombudsman investigation found a failure to meet statutory obligations imposed by the OIA —appeared contrary to law
A woman who sold her car and left New Zealand in December 2019 found herself at the receiving end of correspondence from a debt collection agency for unpaid toll fees.
An inspection by the Chief Ombudsman of six secure aged care facilities during COVID-19 Alert Levels 1 and 2 last year has found they were safe and hygienic but a lack of staff was having an impact on services.
The Chief Ombudsman says two of three acute care mental health inpatient facilities inspected last year are not fit for purpose and one urgently needs to be upgraded.
Inspections of two prisons by the Ombudsman have highlighted repeat recommendations not being met and the undignified and barren conditions of prisons.
An opinion by the Chief Ombudsman has found that the handling of three separate complaints by the former Health and Disability Commissioner (HDC) was unreasonable.
The Chief Ombudsman has begun an investigation into how the Department of Corrections has responded to repeated calls for reforms aimed at improving conditions for prisoners.