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  3. Requests for official information

Requests for official information

Tono mō te pārongo ōkawa

You can request official information from government ministers and central and local government agencies.

Teenage brother and sister looking at laptop in cafe together

© Office of the Ombudsman, 2019

Official information laws set out what information you can request and how ministers and government agencies need to respond. If you aren’t happy with the response you get you can complain to the Ombudsman.

In this section

  • Two women sitting together taking a 'selfie' and smiling.

    Make a request for official information

    Find out how to make a request for official information to an agency and what should happen next.
  • An older man holding a small white dog in his arms.

    Your ability to request official information

    New Zealand law sets out how to get official information from the Government. It defines official information and what agencies you can get it from and how they have to respond.
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What the Ombudsman can help with

  • Complaints about government agencies
  • Requests for official information
    • Make a request for official information
    • Your ability to request official information
  • Serious wrongdoing at work (whistleblowing)
  • Monitoring places of detention
  • Aged care monitoring
  • Fair treatment for disabled people
  • Monitoring COVID-19 managed isolation and quarantine facilities
  • Wider improvement
  • Children in care
 
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  • What the Ombudsman can help with
    • Complaints about government agencies
    • Requests for official information
    • Serious wrongdoing at work (whistleblowing)
    • Monitoring places of detention
    • Aged care monitoring
    • Fair treatment for disabled people
    • Monitoring COVID-19 managed isolation and quarantine facilities
    • Wider improvement
    • Children in care
  • Others who can help
    • Complaints A-Z
  • Agency assistance
    • OIA calculator
    • Resources for agencies
    • Advice and training
    • Consulting the Ombudsman
  • About the Ombudsman
    • What the Ombudsman does
    • Stories
    • Results and remedies
    • Who is the Ombudsman?
    • Who can the Ombudsman investigate?
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    • Structure
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