Monitoring places of detention
The Ombudsman visits places where people are detained to check their treatment and conditions.
Places that people cannot leave at will, and the Ombudsman inspects, include:
- court facilities
- mental health facilities
- intellectual disability facilities
- aged care facilities
- COVID-19 managed isolation and quarantine facilities
- immigration detention centres.
The Ombudsman then makes recommendations to these places where necessary to improve the conditions of detention and detainee treatment.
For more information about this work see:
- Aged care facilities monitoring programme
- Court facilities monitoring programme
- COVID-19 managed isolation and quarantine facilities monitoring programme
Information about this work is available in multiple languages and accessible formats.
The Chief Ombudsman’s designation on 1 April 2020 as an essential service during the COVID-19 pandemic required him to reset his planned inspection programme. He issued a set of principles to guide facilities and their staff in managing this crisis, while meeting Aotearoa New Zealand’s international human rights obligations.
During 2020, he conducted a series of short, targeted inspections to provide an independent assessment of how detention facilities responded to COVID-19. These resources provide more information about his inspections during the pandemic.
- Chief Ombudsman to begin inspections of COVID-19 managed isolation and quarantine facilities
- Parliament’s independent watchdog to inspect secure aged care facilities
- Chief Ombudsman sets out principles for the treatment of detainees during COVID-19
- Chief Ombudsman continues to monitor treatment of detainees
Information for facilities and agencies
These resources are to guide facilities and responsible agencies during the pandemic.
- OPCAT inspections and visits during COVID-19 pandemic – update and Statement of Principles
- Expectations for OPCAT COVID-19 Inspections - pamphlet
- Expectations for OPCAT COVID-19 inspections
- COVID-19: Measures needed to protect people deprived of liberty, UN torture prevention body says – United Nations Office of the High Commissioner for Human Rights