Expectations for conditions and treatment of people in custody of the Department of Corrections

The Ombudsman is designated to examine and monitor the treatment of persons in prisons, otherwise in the custody of the Ara Poutama Aotearoa – Department of Corrections (Corrections), and residences established under section 114 of the Public Safety (Public Protection Orders) Act 2014. 

These expectations intend to provide people in custody, their whānau, any person or agency involved with people in custody, Parliament and the public with an insight into some of the areas the Ombudsman considers when monitoring prisons.

They will also guide the Ombudsman's staff when they are carrying out visits and inspections as part of his monitoring programme.

This document will be updated over time. The Ombudsman welcomes feedback on this document, understanding that best practice is continually evolving.