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Ombudsman New Zealand
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What the Ombudsman can help with
Ngā mea ka taea e te Kaitiaki Mana Tangata te āwhina
Complaints about government agencies
How the Ombudsman works
How to make a complaint
Tips for resolving a complaint with a government agency
The complaints process
Complain for someone else
Requests for official information
Make a request for official information
Your ability to request official information
Serious wrongdoing at work (whistleblowing)
Hara nui ki te mahi (whio wīhara)
Make a protected disclosure
Protections for whistle-blowing
Monitoring places of detention
How OPCAT inspections work
Why the Ombudsman monitors places of detention
Inspection powers
Aged care monitoring
OPCAT inspections of aged care facilities
Fair treatment for disabled people
Monitoring COVID-19 managed isolation and quarantine facilities
MIQ complaints
Wider improvement
How the Ombudsman chooses what to investigate
The systemic intervention process
Improving official information practice
Children in care
International Development & Engagement
Others who can help
Ētahi atu tari hei āwhina
Complaints A-Z
Agency assistance
Āwhina umanga
Official information calculators
Resources for agencies
Advice and training
Consulting the Ombudsman
Care agencies in the Oranga Tamariki system
About the Ombudsman
Mō te Kaitiaki Mana Tangata
What the Ombudsman does
Stories
Results and remedies
Who is the Ombudsman?
Who can the Ombudsman investigate?
Past, present and future
Past Ombudsmen
Disability Advisory Panel
Pūhara Mana Tangata
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Rongo kōrero
Resources and publications
Ngā rauemi me ngā tānga
Help and contact information
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