Skip to main content
Back to top anchor
Ombudsman New Zealand
Open main menu
Close main menu
Main menu
What the Ombudsman can help with
Ngā mea ka taea e te Kaitiaki Mana Tangata te āwhina
Complaints about government agencies
How the Ombudsman works
How to make a complaint
Tips for resolving a complaint with a government agency
The complaints process
Complain for someone else
Requests for official information
Make a request for official information
Your ability to request official information
Children in care
Serious wrongdoing at work (whistleblowing)
Hara nui ki te mahi (whio wīhara)
Make a protected disclosure
Protections for whistle-blowing
Monitoring places of detention
How OPCAT inspections work
Why the Ombudsman monitors places of detention
Inspection powers
Aged care monitoring
OPCAT inspections of aged care facilities
Fair treatment for disabled people
Monitoring COVID-19 managed isolation and quarantine facilities
MIQ complaints
Wider improvement
How the Ombudsman chooses what to investigate
The systemic intervention process
Improving official information practice
International Development & Engagement
Learning videos
Resources
Waka Tangata: APOR E-News
Others who can help
Ētahi atu tari hei āwhina
Complaints A-Z
Agency assistance
Āwhina umanga
Official information calculators
Resources for agencies
Chief Ombudsman's OIA Self-Assessment tool
Advice and training
Consulting the Ombudsman
Care agencies in the Oranga Tamariki system
About the Ombudsman
Mō te Kaitiaki Mana Tangata
What the Ombudsman does
Stories
Results and remedies
Who is the Ombudsman?
Who can the Ombudsman investigate?
Past, present and future
Past Ombudsmen
Disability Advisory Panel
Pūhara Mana Tangata
Structure
Careers and vacancies
News
Rongo kōrero
Resources and publications
Ngā rauemi me ngā tānga
Help and contact information
Get help (for the public)
Get help (for agencies)
Contact the Ombudsman
Site map
Search by keyword
Operator
Contains all of these words
Contains any of these words
Contains none of these words
Search
Make a request (for public sector agencies)
Tono kupu tohutohu
Make a request
Required information shown with
I’m looking for...
- None -
Training
Advice and guidance
Comment
Briefly explain the issue you're seeking advice, training or comment on.
When would you like a response by?
If your have an urgent request
Link opens in new window
contact us
now.
Personal details
Title
Title
- Select -
Mr
Mrs
Miss
Ms
Dr
Mx
Other…
Please specify...
Name
Organisation
Email
Phone
Other information
Do you have any particular needs we should consider when communicating with you?
Yes
No
Please specify
Submission state
- None -
Pending
In process
Complete
To be deleted
Flushed
Downloaded
Submit request
Leave this field blank
