Complain about an official information request

Before you start

This form cannot be saved. Please have the information you need ready before you start.

Information you will need

  • The name of the organisation.
  • Key dates and what happened.
  • Steps you have already taken.
  • What outcome you want.
  • An email address we can contact you with.

Documents you will need

  • a copy of the request you sent
  • a copy of any responses you received
  • written authority if you are complaining for someone else.

We may not be able to consider your complaint before we receive these documents.

Your submission

  • About your complaint
  • Your complaint
  • Contact details
  • Demographic information (Optional)
  • Preview and submit

Required information shown with

What is your concern about the response?
Name the agency, such as the government agency, council, or minister.
Have you contacted us about this issue before
Are you complaining for yourself or someone else?
Who your complaint is for
Please provide a full name.
Are you their lawyer, accountant or other licensed professional?

Written authorisation may be required

To make a complaint on someone else's behalf you may need their written permission. If you are not their lawyer or licensed representative, you will need signed authorisation.

You can upload this now, or provide it later.

Download the written authorisation template

Optional. You can provide this later.
Accepted formats: pdf, doc, docx, jpg, jpeg, png.
Maximum 10 files.
12 MB limit.
Allowed types: pdf, doc, docx, jpg, jpeg, png.