Template letter 23: Consultation with requester before relying on section 18(e) or (g) OIA / 17(e) or (g) LGOIMA

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Agencies must consider consulting the requester before refusing a request on the grounds that the requested document does not exist or cannot be found. They should also consider doing so before refusing a request on the grounds that the information is not held. This letter provides a basis for written consultation with the requester.

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