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Statement of Intent 2011/14

Ombudsman:
Dame Beverley Wakem
Issue date:
Format:
PDF
Word
Language:
English

Our Statement of Intent for 2011-14 sets out the environment in which we expect to operate during the short to medium term future.  We also identify our challenges in meeting increasing demand for our services and a broadening range of activity whilst delivering fair, practical and timely solutions to complex problems in a rapidly evolving model of governance and public service delivery - all within a tightly constrained fiscal environment.

The core of our Statement of Intent sets out the intermediate outcomes we have identified for the period to 2014, our operating intentions and our strategic priorities.  More detailed information on the $8.698 million provided by Parliament for Vote Ombudsmen may be found in the 2011-12 Estimates and Information Supporting the Estimates.

We are also continuing development of a comprehensive risk assessment and management framework, and have identified key projects aimed at maintaining the capability of the Office to carry out its operating intentions during 2011-2014.

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