Ombudsman working in accordance with Alert Level 4 regulations
Ombudsman New Zealand continues to ensure fairness for all at this time.
The Chief Ombudsman and his staff are working remotely in accordance with Alert Level 4 regulations, and continue to accept complaints and enquiries.
For people wishing to make a complaint:
You can make a complaint through the online complaints tool.
For managed isolation and quarantine (MIQ) related complaints, please refer to the MIQ fact sheet.
You can contact the Ombudsman for advice and answers to your queries. Please email [email protected].
For general enquiries:
For general enquiries not related to a complaint, please see contact details below.
Freephone: 0800 802 692
Email: [email protected]
Postal address: PO Box 10152, Wellington 6143