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In this edition:
- A number of new reports have been published.
- Outreach and community engagement (in various forms) is a focus for many Ombudsman offices.
- A year on, the Vanuatu Ombudsman shares their account of the impact the Port Vila earthquake.
- Whistle-blowers make an impact in holding New Zealand government agencies to account.
- Ombudsman, Victoria has identified five thematic focus areas in pursuit of their vision that Victoria is fair.
- The Office of the Ombudsman, Hong Kong, China, has established the Hong Kong International Ombudsman Academy (HKIOA).
- The Finance and Economic Affairs Committee of the Control Yuan, Taiwan visited their Ministry of Finance to review its operational effectiveness.
- The Samoa Office of the Ombudsman/NHRI celebrates its first year chairing the Commonwealth Forum of National Human Rights Institutions (CFNHRI).
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