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OPCAT Aged Care Monitoring: Chief Ombudsman's Observations 2021 to 2024

Aged care
Ombudsman:
Peter Boshier
Issue date:
Format:
PDF
Word
Language:
English

Excerpt from the introduction

This report summarises some of the insights I have gained from visits to secure aged care facilities between 1 July 2021 and 30 June 2024.

I have structured my observations under a number of themes. Each theme includes a summary of what I observed and areas for improvement. I have chosen not to name individual facilities in this report. 

By way of introduction, I first highlight some overarching observations about the secure aged care sector and provide some relevant context to the matters outlined later in this report.

Read the aged care observations at a glance

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