Transfer
Charging
Conditions
Delay
Due particularity
Extension
conditions
conditions on release
due particularity
eligibility
eligible requester
extension
Extension of time limits
form of request
official information
proactive release
reasonable assistance
release on conditions
timing of request
transfer
Legislation:
Official Information Act 1982
Section 2
Section 5
Section 6
Section 9
Section 12
Section 14
Section 15
Section 15A
Section 16
Section 18
Issue date:
Format:
PDF
Word
Language:
English

The purpose of this guide is to assist Ministers and government agencies in recognising and responding to requests for official information under the OIA.

The guide covers:

  • key principles and purposes of the OIA
  • Is my agency subject to the OIA?
  • What is official information?
  • Special categories of official information
  • What is not official information?
  • Eligibility to request official information
  • The form of an OIA request
  • An agency's duty to assist
  • Processing requirements, including timeframes, transfers, extensions, urgency and consultation
  • Making a decision, including reasons for refusal, conditions and charging
  • Communicating the decision and releasing information
  • Publication of information
  • Good faith protection

The guide includes a checklist for processing OIA requests, troubleshooting tips and template letters.

Last updated: