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In this edition:
- Samoan Office of the Ombudsman and National Human Rights Institution (NHRI) builds awareness of human rights among young people in school programme.
- Former Chief Ombudsman was appointed Knight Companion of New Zealand Order of Merit.
- The Commonwealth Ombudsman continued its core work in helping people and improving government.
- Outreach and community engagement (in various forms) is a focus for many Ombudsman offices.
- A number of new reports and publications have been published by New South Wales (NSW) Ombudsman, Australia.
- Queensland Ombudsman supports fair and accountable public administration by helping agencies improve their practices.
- Tax Ombudsman, Australia see increased demand of 127% to their Complaints Team.
- Victoria Ombudsman has a number of investigation reports.
- Control Yuan of Taiwan is urging the government to conduct effective preventive measures to reduce the risk of women with no smoking history developing lung cancer.
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