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COVID-19: The duty to document does not cease in a crisis, it becomes more essential

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The Chief Ombudsman joins his international counterparts in their call for documentation, preservation and access to information as governments, businesses and citizens deal with the COVID-19 pandemic.  

The International Conference of Information Commissioners (ICIC) and aligned organisations have released a statement promoting sound information management practices during Information Awareness Month (May).

The statement calls for three mandatory actions:
1.    Decisions must be documented.
2.    Records and data should be secured and preserved in all sectors.
3.    The security, preservation and access to digital content should be facilitated during lockdown.

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