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General question

Use this form if you have a question, need more information, or are not ready to make a formal complaint.

We will aim to respond within 2 working days. If you need to speak to someone now, call us on 0800 802 602.

If your question is in relation to a complaint with us, please include the reference number.

Media enquiry

Use this form to submit a media or journalist enquiry to the Office of the Ombudsman.

For urgent enquiries

Contact our Communications and Media team directly by emailing [email protected]

Website feedback

Use this form to let us know if you have any suggestions for the website, or if you've found any problems like broken links.

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