Ombudsman - Fairness for All

Office of the Ombudsman | Tari o te Kaitiaki Mana Tangata


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Contact us.

If you need any help or guidance, please don't hesitate to contact us. You will find all our contact details here. 

Resources & publications

The Ombudsman has a range of publications and resources available to everyone, including general guides, and reports, opinions and case notes, to show you how particular cases have been decided.  We also publish our statements of intent and annual reports. 

If you are looking for recent speeches or our latest OQR e-newsletters, these are held in our newsroom


Search resources & publications


Search our library for publications and resources.

Guides

  • Good administration guides
  • Official information legislation guides
  • Official information subject guides

OQR


Read archived OQR articles published between 1995 and 2008 here.

Recent issues are held in the newsroom.

Opinions

  • Official information opinions
  • Ombudsmen Act opinions

Case notes

  • Official information case notes
  • Ombudsmen Act case notes

Reports


Read reports from the Ombudsman

Corporate documents

  • Annual reports
  • Statements of intent
  • Protocols with agencies
  • Disabilities Convention annual reports
  • OPCAT annual reports

Submissions


Read the Ombudsman's submissions on policies and legislation

General information

  • Fact sheets on common agency complaints
  • Pamphlets in English
  • New Zealand Sign Language videos
  • Teaching resources
  • Immigration residual places remedy

NEW OQR

The Autumn edition of our new e-newsletter is now available in our newsroom.

You can view New Zealand Sign Language videos explaining what we do and how we may be able to help you here

Speeches

Are you looking for speeches from the 10th World Conference of the International Ombudsman Institute held in New Zealand last November?  You can find them here

Other speeches given by the NZ Ombudsmen and their staff are held in our newsroom

Other organisations that can help

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