The Ombudsman helps the community in its dealings with government agencies.
We handle complaints against government agencies and undertake investigations and inspections. We also encourage good administration by giving feedback and training to agencies. We will initiate our own investigations where we see the need.
Independent and impartial, we focus on fairness for all.
This calculates the maximum time limit within which a response must be sent to a requester by an agency.
Speeches | August 10, 2017
Read the Chief Ombudsman's address to the Mental Health Nurses Section of the NZ Nurses Organisation.
August 2, 2017
The Chief Ombudsman has released his report on an unannounced inspection of Spring Hill Corrections Facility.
July 27, 2017
The Chief Ombudsman has released his opinion on KiwiRail’s management of an OIA request for the Third Main business caseMore from the newsroom Subscribe
A question of restraint - Care and management for prisoners considered to be at risk of suicide and self-harm, Download PDF | A question of restraint - Care and management for prisoners considered to be at risk of suicide and self-harm, Download DOC