The Ombudsman helps the community in its dealings with government agencies.
We handle complaints against government agencies and undertake investigations and inspections. We also encourage good administration by giving feedback and training to agencies. We will initiate our own investigations where we see the need.
Independent and impartial, we focus on fairness for all.
This calculates the maximum time limit within which a response must be sent to a requester by an agency.
Media releases | July 5, 2018
Chief Ombudsman Peter Boshier has welcomed today’s decision by the Christchurch City Council to release the information regarding the cost of the digital touch-wall in its new library.
June 18, 2018
Read our new guide on frivolous or vexatious requests
Media releases | June 14, 2018
The Chief Ombudsman Peter Boshier is to conduct a formal investigation into two complaints from Auckland Councillors about the release of the central city stadium reports.More from the newsroom Subscribe