The Ombudsman helps the community in its dealings with government agencies.
We handle complaints against government agencies and undertake investigations and inspections. We also encourage good administration by giving feedback and training to agencies. We will initiate our own investigations where we see the need.
Independent and impartial, we focus on fairness for all.
This calculates the maximum time limit within which a response must be sent to a requester by an agency.
Please note: Recent statutory changes to LGOIMA response times haven't been built into this calculator.
For more information about the changes to LGOIMA, please see our guide.
Media releases | August 20, 2019
The Chief Ombudsman Peter Boshier says the Northland Regional Corrections Facility is persisting with policies that are preventing it from achieving its full potential.
Mr Boshier has tabled his latest report in Parliament on an unannounced inspection of the Prison conducted in February 2019.
August 14, 2019
With our Independent Monitoring Mechanism partners, we have just finished gathering your input on the state of disability rights in Aotearoa New Zealand.
August 8, 2019
Chief Ombudsman Peter Boshier has published his report into Local Government Official Information and Meetings Act (LGOIMA) compliance and practice at New Zealand's largest local authority.
More from the newsroom Subscribe