The Ombudsman helps the community in its dealings with government agencies.
We handle complaints against government agencies and undertake investigations and inspections. We also encourage good administration by giving feedback and training to agencies. We will initiate our own investigations where we see the need.
Independent and impartial, we focus on fairness for all.
The Summer edition of our new e-newsletter is now available in our newsroom.
This calculates the maximum time limit within which a response must be sent to a requester by an agency.
OQR E-newsletters | February 28, 2014
The summer edition of the Ombudsman Quarterly Review is now available.
February 21, 2014
We record with sadness the passing of our colleague Richard John Fisher. Richard had worked for the Office of the Ombudsman for 25 years and managed our Auckland office with distinction. He was an exceptional leader and demonstrated great care and concern for the ordinary New Zealander battling administrative injustice, as well as helping government agencies to improve their performance when warranted. He will be greatly missed.
Media releases | February 17, 2014
The Ombudsman has released his opinion that the public interest requires release of the majority of the statement given by John Banks to the Police. The statement relates to alleged irregularities in electoral funding donations for the 2010 Auckland Super City Mayoral election. Information from the statement will be released on the Ombudsman’s recommendation, but only after the relevant court proceedings have been concluded, to protect Mr Banks’ right to a fair trial. You can read Professor Paterson’s opinion here.More from the newsroom Subscribe