The Ombudsman helps the community in its dealings with government agencies.
We handle complaints against government agencies and undertake investigations and inspections. We also encourage good administration by giving feedback and training to agencies. We will initiate our own investigations where we see the need.
Independent and impartial, we focus on fairness for all.
This calculates the maximum time limit within which a response must be sent to a requester by an agency.
August 15, 2018
Next year, New Zealand’s compliance with the United Nations Convention on the Rights of Persons with Disabilities (Disability Convention) will be reviewed. We want your views!
Media releases | July 25, 2018
Chief Ombudsman Peter Boshier has asked Auckland Council to apologise to Radio New Zealand over the way the Council dealt with a request for official information.
Media releases | July 5, 2018
Chief Ombudsman Peter Boshier has welcomed today’s decision by the Christchurch City Council to release the information regarding the cost of the digital touch-wall in its new library.More from the newsroom Subscribe