The Ombudsman helps the community in its dealings with government agencies.
We handle complaints against government agencies and undertake investigations and inspections. We also encourage good administration by giving feedback and training to agencies. We will initiate our own investigations where we see the need.
Independent and impartial, we focus on fairness for all.
This calculates the maximum time limit within which a response must be sent to a requester by an agency.
June 30, 2016
Ombudsman Ron Paterson has today published his opinion on an Official Information Act request to five DHBs for surgical complications data. He recommended that some information be released, and that the Ministry of Health and Health Quality & Safety Commission provide regular annual updates starting in June 2017, on progress towards publication of meaningful surgical outcomes data by June 2021.
June 29, 2016
Chief Ombudsman Judge Peter Boshier formed the opinion that the public interest required release of certain information relating to contributions made by Mr David Bain to his legal aid, notwithstanding the fact that such information is generally regarded as private and subject to an obligation of confidence. Read full story.
June 28, 2016
Ombudsman Ron Paterson has released a Case Note summarising the outcome of his investigation of multiple complaints by the Campaign Against Foreign Control of Aotearoa (CAFCA) against the Overseas Investment Office (OIO) concerning information it had withheld from its published summaries of its decisions on consent applications for foreign investment. As a result the Ombudsman's investigations, both CAFCA and the OIO agreed to modify their processes when requesting or making a decision as to whether to withhold material from the published versions of the summaries. The OIO revised its decision and released much of the previously withheld material. Where its decision remain unchanged, the Ombudsman formed the opinion that good reason existed to continue to withhold the material under the Official Information Act. Read more here.More from the newsroom Subscribe