The Ombudsman helps the community in its dealings with government agencies.
We handle complaints against government agencies and undertake investigations and inspections. We also encourage good administration by giving feedback and training to agencies. We will initiate our own investigations where we see the need.
Independent and impartial, we focus on fairness for all.
This calculates the maximum time limit within which a response must be sent to a requester by an agency.
Speeches | July 14, 2016
Event: Transparency International Leaders Integrity Forum
Presenter: Chief Ombudsman Judge Peter Boshier
Date: 13 July 2016
July 4, 2016
Chief Ombudsman Judge Peter Boshier has published a new case note setting out the reasons for his findings that expenses claimed by Ministers for surface travel is 'official information', regardless whether the purpose of the travel was official or private. The Chief Ombudsman did not consider that such information was subject to an obligation of confidence and, further, noted that the public interest in release of the information was strong, sufficient to outweigh reasons for withholding. Read full story.
June 30, 2016
Ombudsman Ron Paterson has today published his opinion on an Official Information Act request to five DHBs for surgical complications data. He recommended that some information be released, and that the Ministry of Health and Health Quality & Safety Commission provide regular annual updates starting in June 2017, on progress towards publication of meaningful surgical outcomes data by June 2021.More from the newsroom Subscribe