The Ombudsman helps the community in its dealings with government agencies.
We handle complaints against government agencies and undertake investigations and inspections. We also encourage good administration by giving feedback and training to agencies. We will initiate our own investigations where we see the need.
Independent and impartial, we focus on fairness for all.
The Spring edition of our e-newsletter is now available in our newsroom.
This calculates the maximum time limit within which a response must be sent to a requester by an agency.
January 26, 2016
New Chief Ombudsman Judge Peter Boshier on where the office of the Ombudsman is heading
January 21, 2016
The Ombudsman's Wellington Office has a vacancy for a full-time Manager. Applications close at 5.00pm on Friday 12 February 2016. To learn more about the vacancy click here. Applications can be made online via our website here.
December 23, 2015
Our Office will close on Thursday 24 December 2015 at 12 noon and will reopen at 8.30am on Tuesday 5 January 2016. We wish you all a very happy Christmas and a safe and peaceful New Year.More from the newsroom Subscribe