The Ombudsman helps the community in its dealings with government agencies.
We handle complaints against government agencies and undertake investigations and inspections. We also encourage good administration by giving feedback and training to agencies. We will initiate our own investigations where we see the need.
Independent and impartial, we focus on fairness for all.
This calculates the maximum time limit within which a response must be sent to a requester by an agency.
Media releases | September 22, 2017
We're here to protect your right to know.
Media releases | September 21, 2017
Right to Know Day on 28 September highlights your right to access personal and official information.
September 19, 2017
Case note: Ombudsman Leo Donnelly found that a request for official advice on the effectiveness of benefit reductions should not have been refused.More from the newsroom Subscribe
A question of restraint - Care and management for prisoners considered to be at risk of suicide and self-harm, Download PDF | A question of restraint - Care and management for prisoners considered to be at risk of suicide and self-harm, Download DOC