The Ombudsman helps the community in its dealings with government agencies.
We handle complaints against government agencies and undertake investigations and inspections. We also encourage good administration by giving feedback and training to agencies. We will initiate our own investigations where we see the need.
Independent and impartial, we focus on fairness for all.
The Summer edition of our new e-newsletter is now available in our newsroom.
This calculates the maximum time limit within which a response must be sent to a requester by an agency.
April 15, 2015
Our OIA and LGOIMA response calculator has now been updated to take account of the Mondayisation of Anzac and Waitangi Days.
April 1, 2015
Read about changes to the Ombudsmen Act and official information legislation that came into force on 26 March 2015.
Current wider administrative improvement investigations | April 1, 2015
The Chief Ombudsman is currently undertaking a wide-ranging review of OIA practices in the public sector.More from the newsroom Subscribe