The Ombudsman helps the community in its dealings with government agencies.
We handle complaints against government agencies and undertake investigations and inspections. We also encourage good administration by giving feedback and training to agencies. We will initiate our own investigations where we see the need.
Independent and impartial, we focus on fairness for all.
This calculates the maximum time limit within which a response must be sent to a requester by an agency.
Media releases | September 21, 2018
Speeches | September 12, 2018
The Chief Ombudsman Peter Boshier's presentation to the New Zealand Aged Care Association's annual conference on 12 September 2018.
OQR E-newsletters | September 10, 2018
The winter 2018 edition of the Ombudsman Quarterly Review is here now.More from the newsroom Subscribe