Ombudsman - Fairness for All

Office of the Ombudsman | Tari o te Kaitiaki Mana Tangata

Fairness for all -
it's why we exist

The Ombudsman helps the community in its dealings with government agencies.

We handle complaints against government agencies and undertake investigations and inspections. We also encourage good administration by giving feedback and training to agencies. We will initiate our own investigations where we see the need.

Independent and impartial, we focus on fairness for all.

 

New case note: Auckland's proposed National Stadium Nov 2018 New issue of Waka Tangata - issue 2, Nov 2018
New opinion: Horowhenua District Council email blocking New OIA investigation begins
Annual report 2017/2018 now available New OPCAT monitoring role
OIA compliance and practice reports released New OIA/LGOIMA investigations begin
The OIA and drafts - new guides New OQR: Winter 2018
New Oia Complaints Data New Report: UN Disability Convention - join the conversation
New case note: Request for list of buildings whose owners had not responded to Council’s requests for information about non-ductile columns. Title is, "A pillar of safety?" and shows some high-rise buildings in Wellington New case note: Striking the balance: Wellington City Council and Singapore Airlines. Image shows a closeup of an airplane from the front, and the side of the docking bay.
New Opinion: Apology requested from Auckland Council New Strategic Intentions 2018/2022 document has just been released
Newsroom article: New guide on dealing with frivolous or vexatious complaints New Easy Read factsheets available
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Template letters for official information

Not sure how to word your OIA or LGOIMA request? Our template can help you get started.

We also have a range of templates for agencies dealing with requests for official information.

From the Newsroom

Media releases | November 19, 2018

Chief Ombudsman issues findings on access to National Stadium reports by Auckland Councillors

The Chief Ombudsman Peter Boshier says a decision to impose conditions on Auckland Councillors gaining full access to two reports on the proposed National Stadium was justified.

Media releases | November 12, 2018

Horowhenua District Council urged to apologise over emailing blocking

The Chief Ombudsman Peter Boshier has recommended the Horowhenua District Council apologise to the Mayor Michael Feyen and four others for blocking their emails.

Speeches | October 25, 2018

Tackling dementia: Protecting the rights of detained people

The Chief Ombudsman Peter Boshier's presentation to the Alzheimers New Zealand conference on 25 October 2018 outlined how the OPCAT provides an international platform for effecting national change to protect the human rights of some of our most vulnerable people: those with dementia who are detained in facilities.

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