The Ombudsman helps the community in its dealings with government agencies.
We handle complaints against government agencies and undertake investigations and inspections. We also encourage good administration by giving feedback and training to agencies. We will initiate our own investigations where we see the need.
Independent and impartial, we focus on fairness for all.
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From the Newsroom
May 10, 2017
New case note: local authority staff survey
Aggregated results, but not personal comments, from a staff satisfaction survey should be released under LGOIMA.
May 8, 2017
Dealing with OIA requests involving Ministers: New guide for agencies
Our new guide has advice for agencies dealing with OIA requests where Ministers might need to be involved
Speeches | May 5, 2017
Inside the Office of the Ombudsman
An update on what's going on in the Office of the Ombudsman to increase openness, accountability, and good administration. Speech by Chief Ombudsman Judge Peter Boshier.
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A question of restraint - Care and management for prisoners considered to be at risk of suicide and self-harm
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Substantial collation or research
Substantial collation or research, Download PDF | Substantial collation or research, Download DOC
The OIA for Ministers and agencies
The OIA for Ministers and agencies, Download PDF | The OIA for Ministers and agencies, Download DOC
The LGOIMA for local government agencies
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Making official information requests
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