The Ombudsman helps the community in its dealings with government agencies.
We handle complaints against government agencies and undertake investigations and inspections. We also encourage good administration by giving feedback and training to agencies. We will initiate our own investigations where we see the need.
Independent and impartial, we focus on fairness for all.
The Spring edition of our new e-newsletter is now available in our newsroom.
This calculates the maximum time limit within which a response must be sent to a requester by an agency.
OQR E-newsletters | November 28, 2014
The Spring edition of the Ombudsman Quarterly review e-newsletter is now available.
November 26, 2014
The United Nations Committee on the Rights of Persons with Disabilities (the Committee) is a body of independent experts which monitors implementation of the Convention on the Rights of Persons with Disabilities (the Convention).
All countries are obliged to submit reports to the Committee on how disability rights are being implemented. Each nation must report within two years of adopting the Convention and thereafter every four years.
The New Zealand Government's most recent report to the Committee was reviewed on 15 and 16 September 2014 in Geneva, Switzerland. The Committee's Concluding Observations on disability issues in New Zealand are now available.
Members of New Zealand's Independent Monitoring Mechanism (which comprises of the Human Rights Commission, the Convention Coalition Monitoring Group and the Office of the Ombudsman) were in attendance to observe the examination. The Independent Monitoring Mechanism closely watches the disability rights situation in New Zealand, and recently published its second major report entitled Making Disability Rights Real which reviews domestic implementation of the Convention.
The Independent Monitoring Mechanism also made a number of recommendations in its most recent report, and presented these to Committee Members in Geneva in a briefing. Members of the Committee commented that they found the briefing useful as it assisted them to formulate questions to ask the New Zealand Government, and helped to inform Concluding Observations.
The Independent Monitoring Mechanism will encourage the Government to give credence to the Committee's Concluding Observations, along with our own recommendations, so that rights of persons with disabilities in New Zealand continue to improve.
New Zealand's next examination before the Committee is scheduled for 2018.
November 21, 2014
The Ombudsman has published his opinion on a complaint concerning the Police refusal to release information about a charging decision. The complainant wanted to know ‘how and why’ Police preferred a charge of careless use of a firearm over manslaughter, in relation to the hunting death of Alexander Cameron McDonald. The information at issue was ‘legally privileged’ and protected by section 9(2)(h) of the OIA, but the Ombudsman considered that the public interest required disclosure of a summary of the reasons. This would serve to increase the transparency of the decision-making process and promote accountability of the Police for their decision.You can read the full opinion here.More from the newsroom Subscribe