The Ombudsman helps the community in its dealings with government agencies.
We handle complaints against government agencies and undertake investigations and inspections. We also encourage good administration by giving feedback and training to agencies. We will initiate our own investigations where we see the need.
Independent and impartial, we focus on fairness for all.
The Winter edition of our e-newsletter is now available in our newsroom.
This calculates the maximum time limit within which a response must be sent to a requester by an agency.
December 9, 2016
Today is International Anti-corruption Day. The Ombudsman performs a crucial role in promoting accountability and integrity in the public sector.
December 7, 2016
State Services Commission accepts and implements Ombudsman recommendations.
December 3, 2016
Today is the United Nations International Day of Persons with Disabilities.More from the newsroom Subscribe
Reasonable Accommodation Guide focussing on persons with disabilities - Summary guide, Download PDF | Reasonable Accommodation Guide focussing on persons with disabilities - Summary guide, Download DOC