The Ombudsman helps the community in its dealings with government agencies.
We handle complaints against government agencies and undertake investigations and inspections. We also encourage good administration by giving feedback and training to agencies. We will initiate our own investigations where we see the need.
Independent and impartial, we focus on fairness for all.
This calculates the maximum time limit within which a response must be sent to a requester by an agency.
Media releases | April 9, 2018
Chief Ombudsman Peter Boshier today released his Final Opinion on five complaints concerning the New Zealand Defence Force’s withholding of information related to Operation Burnham in Afghanistan in 2010.
Media releases | April 6, 2018
The Chief Ombudsman is seeking feedback from those who have recently requested information from four agencies as part of four self-initiated investigations into the official information practices of the public sector.
Media releases | April 4, 2018
Chief Ombudsman releases OPCAT report on follow-up inspection of Christchurch Women's Prison.More from the newsroom Subscribe