Ombudsman - Fairness for All

Office of the Ombudsman | Tari o te Kaitiaki Mana Tangata

Fairness for all -
it's why we exist

The Ombudsman helps the community in its dealings with government agencies.

We handle complaints against government agencies and undertake investigations and inspections. We also encourage good administration by giving feedback and training to agencies. We will initiate our own investigations where we see the need.

Independent and impartial, we focus on fairness for all.

 

LGOIMA investigation released New investigation announced for Oranga Tamariki
Whistle-blowing awareness alarmingly low Waka Tangata APOR e-news issue 3.
Hawke’s Bay Regional Prison 2019 Aw Read our new Ombudsman Quarterly Review for Autumn
New guide published on the OIA and parliamentary privilege New guides published on commercial withholding grounds and consulting third parties
New systemic investigations begin new Ombudsman Quarterly Review newsletter announced for March 2019
New OIA/LGOIMA investigations begin Ombudsman New Oversight Role
New OIA complaints data published New case note: Auckland's proposed National Stadium Nov 2018
New issue of Waka Tangata - issue 2, Nov 2018 New opinion: Horowhenua District Council email blocking
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OIA Response Calculator

This calculates the maximum time limit within which a response must be sent to a requester by an agency.


Please note: Recent statutory changes to LGOIMA response times haven't been built into this calculator.


For more information about the changes to LGOIMA, please see our guide.


Template letters for official information

Not sure how to word your OIA or LGOIMA request? Our template can help you get started.

We also have a range of templates for agencies dealing with requests for official information.

From the Newsroom

Media releases | June 20, 2019

Ombudsman releases first LGOIMA investigation report

Chief Ombudsman Peter Boshier has published the results of his first investigation into how our local authorities are working with the Local Government Official Information and Meetings Act (LGOIMA).

Media releases | June 19, 2019

Chief Ombudsman to conduct wide-ranging investigation into the removal of newborn babies

Chief Ombudsman Peter Boshier is conducting his own wide-ranging and independent investigation into the steps Oranga Tamariki takes when newborn babies are removed.

Media releases | June 11, 2019

New guide—The OIA and parliamentary privilege

The Chief Ombudsman has published a new guide on parliamentary privilege and the OIA.

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