Ombudsman - Fairness for All

Office of the Ombudsman | Tari o te Kaitiaki Mana Tangata

Fairness for all -
it's why we exist

The Ombudsman helps the community in its dealings with government agencies.

We handle complaints against government agencies and undertake investigations and inspections. We also encourage good administration by giving feedback and training to agencies. We will initiate our own investigations where we see the need.

Independent and impartial, we focus on fairness for all.

 

Opinion: Operation Burnham with Ombudsman 'O' logo on the right. Read more. Ombudsman Quarterly Review Summer 2016
Arohata Upper Prison Inspection Aw New Guide: Publicly available Information. Read and download
Ombudsman Quarterly Review Spring Miramar Central School Seclusion Opinion Aw
Title: New Guides: 'Good Government' withholding grounds. Read and download. Picture on right shows the Beehive building with three pieces of paper with the Ombudsman logo on it in blue. Ombudsman Casenote Briefings To Incoming Ministers Aw
New OPCAT report - Christchuch Men's Prison New OPCAT follow-up reports on three prisons
New Oia Complaints Data
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OIA and LGOIMA Response Calculator

This calculates the maximum time limit within which a response must be sent to a requester by an agency.

 

Template letters for official information

Not sure how to word your OIA or LGOIMA request? Our template can help you get started.

We also have a range of templates for agencies dealing with requests for official information.

From the Newsroom

Media releases | April 9, 2018

Operation Burnham: Final Opinion released

Chief Ombudsman Peter Boshier today released his Final Opinion on five complaints concerning the New Zealand Defence Force’s withholding of information related to Operation Burnham in Afghanistan in 2010.

Media releases | April 6, 2018

Supporting better OIA practices

The Chief Ombudsman is seeking feedback from those who have recently requested information from four agencies as part of four self-initiated investigations into the official information practices of the public sector. 

Media releases | April 4, 2018

Report on follow-up inspection of Christchurch Women's Prison

Chief Ombudsman releases OPCAT report on follow-up inspection of Christchurch Women's Prison.

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