Ombudsman - Fairness for All

Office of the Ombudsman | Tari o te Kaitiaki Mana Tangata

Fairness for all -
it's why we exist

The Ombudsman helps the community in its dealings with government agencies.

We handle complaints against government agencies and undertake investigations and inspections. We also encourage good administration by giving feedback and training to agencies. We will initiate our own investigations where we see the need.

Independent and impartial, we focus on fairness for all.

 

OIA compliance and practice reports released New OIA/LGOIMA investigations begin
The OIA and drafts - new guides New OPCAT monitoring role
New OQR: Winter 2018 New Oia Complaints Data
New Report: UN Disability Convention - join the conversation New case note: Request for list of buildings whose owners had not responded to Council’s requests for information about non-ductile columns. Title is, "A pillar of safety?" and shows some high-rise buildings in Wellington
New case note: Striking the balance: Wellington City Council and Singapore Airlines. Image shows a closeup of an airplane from the front, and the side of the docking bay. New Opinion: Apology requested from Auckland Council
New Strategic Intentions 2018/2022 document has just been released Newsroom article: New guide on dealing with frivolous or vexatious complaints
New Easy Read factsheets available
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OIA and LGOIMA Response Calculator

This calculates the maximum time limit within which a response must be sent to a requester by an agency.

 

Template letters for official information

Not sure how to word your OIA or LGOIMA request? Our template can help you get started.

We also have a range of templates for agencies dealing with requests for official information.

From the Newsroom

Media releases | October 9, 2018

Three new OIA/LGOIMA investigations underway – public feedback wanted

The Chief Ombudsman has commenced three new self-initiated investigations into the official information practices of the public sector.

Media releases | September 27, 2018

Ombudsman releases four OIA practice reports

Chief Ombudsman, Peter Boshier, today released OIA compliance and practice reports on four government agencies. 

September 27, 2018

New guide – the OIA and drafts

New guide published today on OIA requests for draft documents

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