The Ombudsman helps the community in its dealings with government agencies.
We handle complaints against government agencies and undertake investigations and inspections. We also encourage good administration by giving feedback and training to agencies. We will initiate our own investigations where we see the need.
Independent and impartial, we focus on fairness for all.
This calculates the maximum time limit within which a response must be sent to a requester by an agency.
September 19, 2017
Case note: Ombudsman Leo Donnelly found that a request for official advice on the effectiveness of benefit reductions should not have been refused.
September 11, 2017
The Office of the Ombudsman needs a highly experienced Project Manager to lead the successful delivery of a major new project.
Speeches | September 8, 2017
Chief Ombudsman Peter Boshier's address to the 2017 Sir Paul Callaghan Eureka! Award finalists' dinnerMore from the newsroom Subscribe
A question of restraint - Care and management for prisoners considered to be at risk of suicide and self-harm, Download PDF | A question of restraint - Care and management for prisoners considered to be at risk of suicide and self-harm, Download DOC