The Ombudsman helps the community in its dealings with government agencies.
We handle complaints against government agencies and undertake investigations and inspections. We also encourage good administration by giving feedback and training to agencies. We will initiate our own investigations where we see the need.
Independent and impartial, we focus on fairness for all.
This calculates the maximum time limit within which a response must be sent to a requester by an agency.
Please note: Recent statutory changes to LGOIMA response times haven't been built into this calculator.
For more information about the changes to LGOIMA, please see our guide.
July 19, 2019
July 17, 2019
In March, the Ministry of Justice announced a public consultation on matters relating to the Official Information Act.
Media releases | July 9, 2019
Chief Ombudsman Peter Boshier has completed his investigation into the way Callaghan Innovation handles Official Information Act requests.More from the newsroom Subscribe