The Ombudsman helps the community in its dealings with government agencies.
We handle complaints against government agencies and undertake investigations and inspections. We also encourage good administration by giving feedback and training to agencies. We will initiate our own investigations where we see the need.
Independent and impartial, we focus on fairness for all.
Quick Help
OIA and LGOIMA Response Calculator
This calculates the maximum time limit within which a response must be sent to a requester by an agency.
Template letters for official information
Not sure how to word your OIA or LGOIMA request? Our template can help you get started.
We also have a range of template letters to help agencies processing OIA and LGOIMA requests.
From the Newsroom
June 27, 2017
New resources for agencies
We've published all our templates and work sheets for OIA and LGOIMA requests in one handy place
June 23, 2017
Report of Inquiry into Spring Hill Prison riot
Case note on the release of the report of the Inquiry into Spring Hill Prison riot.
June 21, 2017
Disclosure
An investigation into the Ministry of Education's engagement processes for school closures and mergers.
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The OIA for Ministers and agencies
The OIA for Ministers and agencies, Download PDF | The OIA for Ministers and agencies, Download DOC
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