The Ombudsman helps the community in its dealings with government agencies.
We handle complaints against government agencies and undertake investigations and inspections. We also encourage good administration by giving feedback and training to agencies. We will initiate our own investigations where we see the need.
Independent and impartial, we focus on fairness for all.
The Autumn edition of our new e-newsletter is now available in our newsroom.
This calculates the maximum time limit within which a response must be sent to a requester by an agency.
May 23, 2013
The Ombudsman has released his opinion on the decision of a Council to issue a trespass notice banning a member of the public from Council premises. In this opinion, David McGee discusses his view of the Ombudsman's jurisdiction to review whether there has been a lawful exercise of power by a public authority. You can read the Ombudsman's opinion here.
May 17, 2013
The Office of the Ombudsman's Statement of Intent 2013-2016 has now been released and can be viewed here
May 9, 2013
The United Nations Subcommittee on Prevention of Torture (SPT) has completed its first visit to New Zealand to explore the treatment of persons deprived of their liberty in various New Zealand facilities and the safeguards for their protection against torture and other cruel, inhuman or degrading treatment. More details about the visit and why the SPT was in New Zealand can be viewed here.More from the newsroom Subscribe