The Ombudsman helps the community in its dealings with government agencies.
We handle complaints against government agencies and undertake investigations and inspections. We also encourage good administration by giving feedback and training to agencies. We will initiate our own investigations where we see the need.
Independent and impartial, we focus on fairness for all.
Quick Help
NEW OQR
The Autumn edition of our new e-newsletter is now available in our newsroom.
OIA and LGOIMA Response Calculator
This calculates the maximum time limit within which a response must be sent to a requester by an agency.
From the Newsroom
June 30, 2014
Statement of Intent 2014/18
The Office of the Ombudsman's Statement of Intent for 2014-2018 has now been released and can be viewed here.
OQR E-newsletters | May 30, 2014
Ombudsman Quarterly Review - Autumn 2014
The autumn edition of the Ombudsman Quarterly Review is now available.
May 8, 2014
New Ombudsman opinion
The Ombudsman has published his opinion on a complaint by a residents’ association seeking access to an interim investigation report by the Ministry of Primary Industries into a salmon mortality event in the Pelorus Sound. Access was sought to enable the residents’ association to participate in the New Zealand King Salmon Board of Inquiry.
The opinion gives detailed consideration to the commercial withholding ground, and also the infrequently relied upon ground for withholding information in order to avoid prejudice to the substantial economic interests of New Zealand. It also addresses the public interest in disclosure to enable effective public participation in the board of inquiry process. You can read the full opinion here.
More from the newsroom Subscribe