Ombudsman - Fairness for All

Office of the Ombudsman | Tari o te Kaitiaki Mana Tangata

Fairness for all -
it's why we exist

The Ombudsman helps the community in its dealings with government agencies.

We handle complaints against government agencies and undertake investigations and inspections. We also encourage good administration by giving feedback and training to agencies. We will initiate our own investigations where we see the need.

Independent and impartial, we focus on fairness for all.

 

Strategic Intentions 2019-23 New OPCAT report: Northland Regional Corrections Facility
Invitation to disability rights hui Follow up report on Invercargill Prison
Oranga Tamariki Oia Compliance Report Treasury
Investigation Completed Into Callaghan Innovation Opcat Otagoprison Carousel
LGOIMA investigation released New investigation announced for Oranga Tamariki
Whistle-blowing awareness alarmingly low Waka Tangata APOR e-news issue 3.
Hawke’s Bay Regional Prison 2019 Aw Read our new Ombudsman Quarterly Review for Autumn
New guide published on the OIA and parliamentary privilege New guides published on commercial withholding grounds and consulting third parties
New systemic investigations begin new Ombudsman Quarterly Review newsletter announced for March 2019
New OIA/LGOIMA investigations begin Ombudsman New Oversight Role
New OIA complaints data published New case note: Auckland's proposed National Stadium Nov 2018
New issue of Waka Tangata - issue 2, Nov 2018 New opinion: Horowhenua District Council email blocking
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OIA Response Calculator

This calculates the maximum time limit within which a response must be sent to a requester by an agency.


Please note: Recent statutory changes to LGOIMA response times haven't been built into this calculator.


For more information about the changes to LGOIMA, please see our guide.


Template letters for official information

Not sure how to word your OIA or LGOIMA request? Our template can help you get started.

We also have a range of templates for agencies dealing with requests for official information.

From the Newsroom

Media releases | August 20, 2019

Unintended consequences for prisoners as Northland continues with old regime

The Chief Ombudsman Peter Boshier says the Northland Regional Corrections Facility is persisting with policies that are preventing it from achieving its full potential.

Mr Boshier has tabled his latest report in Parliament on an unannounced inspection of the Prison conducted in February 2019. 

August 14, 2019

Thanks to those helping make disability rights real

With our Independent Monitoring Mechanism partners, we have just finished gathering your input on the state of disability rights in Aotearoa New Zealand.

August 8, 2019

Ombudsman releases report on LGOIMA practice at Auckland Council

Chief Ombudsman Peter Boshier has published his report into Local Government Official Information and Meetings Act (LGOIMA) compliance and practice at New Zealand's largest local authority.

 

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