The Ombudsman helps the community in its dealings with government agencies.
We handle complaints against government agencies and undertake investigations and inspections. We also encourage good administration by giving feedback and training to agencies. We will initiate our own investigations where we see the need.
Independent and impartial, we focus on fairness for all.
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From the Newsroom
September 13, 2016
New opinion
New opinion published today about the need to withhold some information relating to the business case for building Wiri Prison in order to protect negotiations.
September 6, 2016
New case note
New case note published today about the need to withhold the Callinan report on David Bain's compensation claim in order to maintain legal professional privilege.
August 30, 2016
New case note - Record of reasons required for delegated immigration decision
New case note published today on a complaint about requests made to the Associate Minister of Immigration that were considered and refused by Departmental Decision Makers who did not record reasons for their decision. Read full story.
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