Ombudsman - Fairness for All

Office of the Ombudsman | Tari o te Kaitiaki Mana Tangata

Fairness for all -
it's why we exist

The Ombudsman helps the community in its dealings with government agencies.

We handle complaints against government agencies and undertake investigations and inspections. We also encourage good administration by giving feedback and training to agencies. We will initiate our own investigations where we see the need.

Independent and impartial, we focus on fairness for all.

 

Strategic Intentions 2019-23 Aged care inspections update.
Full Inspection Of Tongariro Prison Aw Oranga Tamariki
Oia Compliance Report Treasury Investigation Completed Into Callaghan Innovation
Opcat Otagoprison Carousel LGOIMA investigation released
New investigation announced for Oranga Tamariki Whistle-blowing awareness alarmingly low
Waka Tangata APOR e-news issue 3. Hawke’s Bay Regional Prison 2019 Aw
Read our new Ombudsman Quarterly Review for Autumn New guide published on the OIA and parliamentary privilege
New guides published on commercial withholding grounds and consulting third parties New systemic investigations begin
new Ombudsman Quarterly Review newsletter announced for March 2019 New OIA/LGOIMA investigations begin
Ombudsman New Oversight Role New OIA complaints data published
New case note: Auckland's proposed National Stadium Nov 2018 New issue of Waka Tangata - issue 2, Nov 2018
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OIA Response Calculator

This calculates the maximum time limit within which a response must be sent to a requester by an agency.


Please note: Recent statutory changes to LGOIMA response times haven't been built into this calculator.


For more information about the changes to LGOIMA, please see our guide.


Template letters for official information

Not sure how to word your OIA or LGOIMA request? Our template can help you get started.

We also have a range of templates for agencies dealing with requests for official information.

From the Newsroom

Media releases | November 1, 2019

Next round of LGOIMA practice investigations underway

Chief Ombudsman Peter Boshier has commenced another round of self-initiated investigations into the official information practices of selected councils.

Media releases | October 30, 2019

Chief Ombudsman releases opinion concerning Let's Get Wellington Moving letter

Chief Ombudsman Peter Boshier today released his Final Opinion on a complaint about the withholding of a letter written by Green MP and Associate Minister of Transport Julie Anne Genter.

 

Media releases | October 17, 2019

Annual Report highlights a pleasing year

Public sector agencies are increasingly making use of advice and resources from the Ombudsman.

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