Ombudsman - Fairness for All

Office of the Ombudsman | Tari o te Kaitiaki Mana Tangata

Fairness for all -
it's why we exist

The Ombudsman helps the community in its dealings with government agencies.

We handle complaints against government agencies and undertake investigations and inspections. We also encourage good administration by giving feedback and training to agencies. We will initiate our own investigations where we see the need.

Independent and impartial, we focus on fairness for all.

 

New investigation announced for Oranga Tamariki Whistle-blowing awareness alarmingly low
Waka Tangata APOR e-news issue 3. Hawke’s Bay Regional Prison 2019 Aw
Read our new Ombudsman Quarterly Review for Autumn New guide published on the OIA and parliamentary privilege
New guides published on commercial withholding grounds and consulting third parties New systemic investigations begin
new Ombudsman Quarterly Review newsletter announced for March 2019 New OIA/LGOIMA investigations begin
Ombudsman New Oversight Role New OIA complaints data published
New case note: Auckland's proposed National Stadium Nov 2018 New issue of Waka Tangata - issue 2, Nov 2018
New opinion: Horowhenua District Council email blocking
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OIA Response Calculator

This calculates the maximum time limit within which a response must be sent to a requester by an agency.


Please note: Recent statutory changes to LGOIMA response times haven't been built into this calculator.


For more information about the changes to LGOIMA, please see our guide.


Template letters for official information

Not sure how to word your OIA or LGOIMA request? Our template can help you get started.

We also have a range of templates for agencies dealing with requests for official information.

From the Newsroom

Media releases | June 19, 2019

Chief Ombudsman to conduct wide-ranging investigation into the removal of newborn babies

Chief Ombudsman Peter Boshier is conducting his own wide-ranging and independent investigation into the steps Oranga Tamariki takes when newborn babies are removed.

Media releases | June 11, 2019

New guide—The OIA and parliamentary privilege

The Chief Ombudsman has published a new guide on parliamentary privilege and the OIA.

OQR E-newsletters | June 4, 2019

Ombudsman Quarterly Review - Autumn 2019

The Autumn 2019 edition of the Ombudsman Quarterly Review is here now.

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