The Ombudsman helps the community in its dealings with government agencies.
We handle complaints against government agencies and undertake investigations and inspections. We also encourage good administration by giving feedback and training to agencies. We will initiate our own investigations where we see the need.
Independent and impartial, we focus on fairness for all.
This calculates the maximum time limit within which a response must be sent to a requester by an agency.
Media releases | May 11, 2018
How do we strike the right balance between enabling confidential consideration of free and frank advice, and enabling the public to access official information to support open government? Chief Ombudsman Peter Boshier discusses in a new Victoria University Policy Quarterly article.
Media releases | April 24, 2018
Ombudsman Leo Donnelly today released his Final Opinion concerning aircraft landing limits for Ngapunatoru Plateau in Fiordland National Park.
Media releases | April 9, 2018
Chief Ombudsman Peter Boshier today released his Final Opinion on five complaints concerning the New Zealand Defence Force’s withholding of information related to Operation Burnham in Afghanistan in 2010.More from the newsroom Subscribe