Ombudsman - Fairness for All

Office of the Ombudsman | Tari o te Kaitiaki Mana Tangata

Fairness for all -
it's why we exist

The Ombudsman helps the community in its dealings with government agencies.

We handle complaints against government agencies and undertake investigations and inspections. We also encourage good administration by giving feedback and training to agencies. We will initiate our own investigations where we see the need.

Independent and impartial, we focus on fairness for all.

 

Title: New Guides: 'Good Government' withholding grounds. Read and download. Picture on right shows the Beehive building with three pieces of paper with the Ombudsman logo on it in blue. New Guide: Publicly available Information. Read and download
Opinion: Operation Burnham with Ombudsman 'O' logo on the right. Read more. Aircraft Landing Limits Aw
Ombudsman Quarterly Review Spring Miramar Central School Seclusion Opinion Aw
Ombudsman Casenote Briefings To Incoming Ministers Aw Ombudsman Quarterly Review Summer 2016
Arohata Upper Prison Inspection Aw New OPCAT report - Christchuch Men's Prison
New OPCAT follow-up reports on three prisons New Oia Complaints Data
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OIA and LGOIMA Response Calculator

This calculates the maximum time limit within which a response must be sent to a requester by an agency.

 

Template letters for official information

Not sure how to word your OIA or LGOIMA request? Our template can help you get started.

We also have a range of templates for agencies dealing with requests for official information.

From the Newsroom

Media releases | May 11, 2018

Free and frank advice and the Official Information Act

How do we strike the right balance between enabling confidential consideration of free and frank advice, and enabling the public to access official information to support open government? Chief Ombudsman Peter Boshier discusses in a new Victoria University Policy Quarterly article. 

Media releases | April 24, 2018

Aircraft landing limits in Fiordland National Park

Ombudsman Leo Donnelly today released his Final Opinion concerning aircraft landing limits for Ngapunatoru Plateau in Fiordland National Park.

Media releases | April 9, 2018

Operation Burnham: Final Opinion released

Chief Ombudsman Peter Boshier today released his Final Opinion on five complaints concerning the New Zealand Defence Force’s withholding of information related to Operation Burnham in Afghanistan in 2010.

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