Ombudsman - Fairness for All

Office of the Ombudsman | Tari o te Kaitiaki Mana Tangata

Fairness for all -
it's why we exist

The Ombudsman helps the community in its dealings with government agencies.

We handle complaints against government agencies and undertake investigations and inspections. We also encourage good administration by giving feedback and training to agencies. We will initiate our own investigations where we see the need.

Independent and impartial, we focus on fairness for all.

 

New Guide: Publicly available Information. Read and download Aircraft Landing Limits Aw
Ombudsman Quarterly Review Spring Miramar Central School Seclusion Opinion Aw
Title: New Guides: 'Good Government' withholding grounds. Read and download. Picture on right shows the Beehive building with three pieces of paper with the Ombudsman logo on it in blue. Ombudsman Casenote Briefings To Incoming Ministers Aw
Opinion: Operation Burnham with Ombudsman 'O' logo on the right. Read more. Ombudsman Quarterly Review Summer 2016
Arohata Upper Prison Inspection Aw New OPCAT report - Christchuch Men's Prison
New OPCAT follow-up reports on three prisons New Oia Complaints Data
← →

Quick Help

What are you looking for:

View

OIA and LGOIMA Response Calculator

This calculates the maximum time limit within which a response must be sent to a requester by an agency.

 

Template letters for official information

Not sure how to word your OIA or LGOIMA request? Our template can help you get started.

We also have a range of templates for agencies dealing with requests for official information.

From the Newsroom

Media releases | April 24, 2018

Aircraft landing limits in Fiordland National Park

Ombudsman Leo Donnelly today released his Final Opinion concerning aircraft landing limits for Ngapunatoru Plateau in Fiordland National Park.

Media releases | April 9, 2018

Operation Burnham: Final Opinion released

Chief Ombudsman Peter Boshier today released his Final Opinion on five complaints concerning the New Zealand Defence Force’s withholding of information related to Operation Burnham in Afghanistan in 2010.

Media releases | April 6, 2018

Supporting better OIA practices

The Chief Ombudsman is seeking feedback from those who have recently requested information from four agencies as part of four self-initiated investigations into the official information practices of the public sector. 

More from the newsroom Subscribe
Facebook Feed

Featured Documents

OIA strategy 2016 - 2020

OIA strategy 2016 - 2020, Download PDF | OIA strategy 2016 - 2020, Download DOC

The OIA for Ministers and agencies

The OIA for Ministers and agencies, Download PDF | The OIA for Ministers and agencies, Download DOC

The LGOIMA for local government agencies

The LGOIMA for local government agencies, Download PDF | The LGOIMA for local government agencies, Download DOC

Making official information requests

Making official information requests, Download PDF | Making official information requests, Download DOC

Public interest

Public interest , Download PDF | Public interest , Download DOC

Dealing with OIA requests involving Ministers

Dealing with OIA requests involving Ministers, Download PDF | Dealing with OIA requests involving Ministers, Download DOC

Model protocol on dealing with OIA requests involving Ministers

Model protocol on dealing with OIA requests involving Ministers, Download PDF | Model protocol on dealing with OIA requests involving Ministers, Download DOC

Strategic Intentions 2017/21

Strategic Intentions 2017/21, Download PDF | Strategic Intentions 2017/21, Download DOC

Managing unreasonable complainant conduct - full manual

Managing unreasonable complainant conduct - full manual, Download PDF

Managing unreasonable complainant conduct - short guide

Managing unreasonable complainant conduct - short guide, Download PDF | Managing unreasonable complainant conduct - short guide, Download DOC

More documents