The Ombudsman helps the community in its dealings with government agencies.
We handle complaints against government agencies and undertake investigations and inspections. We also encourage good administration by giving feedback and training to agencies. We will initiate our own investigations where we see the need.
Independent and impartial, we focus on fairness for all.
The Spring edition of our new e-newsletter is now available in our newsroom.
This calculates the maximum time limit within which a response must be sent to a requester by an agency.
January 14, 2015
The Chief Ombudsman has released her opinion on a complaint about the withholding of information relating to Whanganui River Iwi Treaty of Waitangi negotiations. While some information was released during the investigation because of progress in the negotiations, the Chief Ombudsman found the remainder was properly withheld. There was a real risk that release would harm the relationship between the Crown and the Whanganui Iwi and thus detrimentally affect the Crown’s ability to finalise its negotiations with the Iwi. You can read the full opinion here.
January 12, 2015
The Ombudsman's Wellington Office has a vacancy for an Assistant Investigator. Applications close at 4.30pm on Friday 30 January 2015. To learn more about the vacancy click here. Applications can be made online via our website here.
January 7, 2015
The Ombudsman's Christchurch Office has a vacancy for an Investigator. Applications close at 4.30 p.m on Friday 30 January 2015. To learn about the vacancy click here. Applications can be made online via our website here.More from the newsroom Subscribe