The Ombudsman helps the community in its dealings with government agencies.
We handle complaints against government agencies and undertake investigations and inspections. We also encourage good administration by giving feedback and training to agencies. We will initiate our own investigations where we see the need.
Independent and impartial, we focus on fairness for all.
The winter edition of our new e-newsletter is now available in our newsroom.
This calculates the maximum time limit within which a response must be sent to a requester by an agency.
OQR E-newsletters | August 29, 2014
The winter edition of the Ombudsman Quarterly Review is now available.
August 7, 2014
The 2nd joint report of the independent agencies appointed to monitor the Disabilities Convention in New Zealand was launched today. The joint annual report is available here. The summary report is available here. You can view the Human Rights Commission sign language video here.
Media releases | August 7, 2014
In it's second report launched today, Independent Monitoring Mechanism of the United Nations Convention on the Rights of Persons with Disabilities says health outcomes for disabled New Zealaners seriously lag behind the rest of the population and is unacceptable. Read the joint media release here and the full report here.More from the newsroom Subscribe