Before you make a complaint to an Ombudsman, you should first try to resolve it with the agency concerned. Many agencies have a complaints process. If this is not the case, you should write to the head or Chief Executive of the agency and make your complaint. An Ombudsman may decide not to investigate your complaint unless you have attempted to do this.
Please provide us with a copy of that authority and indicate below how you are sending it:
(If sending material by post or fax please label clearly with your personal details)
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Please indicate what supporting material you are sending:
How are you sending the supporting material?
Answering the following questions is optional but your answers will help us improve our service delivery.
We suggest that you check and print the above details for your records before submitting your complaint
A copy of your complaint will be sent to your email address if provided.
If you experienced any problems using this form, please contact us.