Office staff with welcoming smiles.

Get help (for the public)
Rapu āwhina (mō te iwi whānui)

What do you need help with? Take a minute to answer the questions in the help tool below.

Find out if the Ombudsman can help you, make a complaint, or find suggestions for other options. 

What the Ombudsman can help with

If you use assistive technology or experience issues with the tool below, you can use the help (for the public) text alternative. 

Step 1. Select the option for your "objective". Results are automatically displayed below based on your final selection.
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See the Ombudsman helping others

  • Chief Ombudsman John Allen reading documents at his desk.

    Whistle-blowing prompts Health NZ to strengthen safety checks

    A decision by a hospital whistle-blower to go to the Ombudsman has led Health New Zealand to strengthen nationwide safety checks on employees and contractors working with children.

  • School student sitting in classroom

    Keeping things fair

    This series of videos focuses on how the Ombudsman helps tamariki and rangatahi at school. It was developed as part of a teaching resource for schools and kura.
  • Deaf Aotearoa General Manager for Deaf Adults and Seniors, Lara Draper

    What the Ombudsman can do for the Deaf community

    In this video Lara Draper, a Deaf member of the Ombudsman’s Disability Advisory Panel, answers some of the frequently asked questions that the Ombudsman receives from the Deaf community about their services.
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