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Waka Tangata: APOR E-news (December 2020)
ResourceIssue date:… the improving of the reputations of our offices is vital for every jurisdiction in the APOR family, and never more so … the early years of the country. Complaint handling policy guidelines finalised The Office of the Ombudsman of Solomon … (EMT) has at last finalized its complaint handling policy guidelines. The Ombudsman hopes these guidelines will form …WorkSafe’s decision not to formally investigate an incident
Case note or OpinionIssue date:… recommended that WorkSafe apologise to the complainant for: not properly considering (and responding to) the updated … not to investigate because the 12 month statutory limit for laying charges had elapsed. [1] While WorkSafe had the ability to apply to the courts for an extension of time, any such application must have been …Request for MSD historic claims guidebook
Case note or OpinionIssue date:… ‘take it or leave it’ basis are not clearly ‘negotiations’ for the purposes of the OIA—the possibility that release of … access documents containing policies, principles, rules or guidelines in accordance with which decisions or … seek documents containing policies, principles, rules or guidelines which inform decision-making under section 22 of …Chief Ombudsman to begin inspections of COVID-19 Isolation Facilities
NewsIssue date:… of COVID-19 isolation and quarantine facilities set up for people arriving from overseas. Peter Boshier announced … is of an unprecedented scale. It has now been in place for more than two months and will likely continue for many … close regard to the Ministry of Health’s health and safety guidelines.” … Media release … Chief Ombudsman to begin …Latest OIA, LGOIMA data released
NewsIssue date:… during this period,’ says Mr Boshier. However the figures for the full year to 30 June 2020 were less encouraging, with … and type of complainant (media, private individual, etc). For the complaints completed, the data also includes the … licensing trusts among others. See Schedules 1 & 2 LGOIMA for more details . [2] For the LGOIMA, this comprises …Parliament’s independent watchdog to inspect secure aged care facilities
NewsIssue date:… Mr Boshier says he understands this is a challenging time for both staff and residents. “My team will visit a variety … against a set of criteria specifically developed for this pandemic, and aligned with United Nations’ advice. … and are working with the Ministry of Health’s safety guidelines.” Mr Boshier says New Zealand has signed up to an …Waka Tangata: APOR E-news (June 2020)
ResourceIssue date:… during his term, and been a forthright advocate not only for Queensland, but for the region. I wish him all the best … across the network, which are informed by the CDNA Guidelines for the Prevention, Control and Public Health … are actively monitoring the Department’s adherence to the Guidelines. Since the emergence of COVID-19, many in the …Expectations for OPCAT COVID-19 Inspections
ResourceIssue date:… . The Expectations are a guide for consideration by the Chief Ombudsman’s Inspectors, not a … the population as a whole. Appropriate plans and policies for the management of suspected or confirmed cases of … distant” from people, in line with Ministry of Health guidelines. Access to fresh air, beverages, and nutritious …Request for information about death in custody
Case note or OpinionIssue date:… Request for all correspondence about death in custody—unreasonable to … collation or research) also unjustified—request for transcripts of interviews—audio recordings considered for … with them. [2] Agencies must also consider whether charging or extending would enable the request to be met, [3] …