Resources and publications
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Search guides, case notes, opinions, reports and other information. Resources and publications can also be searched by date and other options.
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More information about the resource categories on this page
Guides
Commonly used guides include:
- The OIA for Ministers and agencies
- The LGOIMA for local government agencies
- Making official information requests: a guide for requesters
Detailed guidance on the official information legislation and aspects of good administrative practice.
We also have guidance on disability rights and protected disclosures.
Case notes and opinions
Case notes are a short case summary, often demonstrating an aspect of a case.
An Ombudsman's Opinion is published where there is public interest in showing the full details of a case.
Reports
Reports include OPCAT, disability rights, official information practice and systemic investigation.
Outreach
Contains our media releases, newsletters, pamphlets, speeches and fact sheets. Fact sheets are published in multiple language and accessible formats.
Corporate documents
This includes our annual reports and strategic intentions.
Projects, reference and data
This includes our official information complaints data, updates on investigations and other projects, and submissions by the Ombudsman.
View all projects, reference and data
Template letters and work sheets
These template letters and work sheets can be used by agencies to help respond to official information requests.
38 Resources Show all
Request for information about senior employee’s departure and personal expenses
Case notesSection 9(2)(a) OIA applied—privacy and confidentiality in employment context—s 9(2)(ba)(ii) OIA applied—settlement agreement contained express obligation of confidence—release would be likely to damage the public interest by making it more difficult toRequest for information about Police investigation into complaint against Minister
Case notesSection 6(c) OIA did not apply—no prejudice to the maintenance of the law in circumstances where the investigation had concluded and no charges had been laid—s 9(2)(a) applied—high privacy interest given the nature of the allegations and the fact that nRequest for information about investigation of ECan’s performance
Case notesSection 9(2)(ba)(i) OIA did not apply to interview notes in their ‘totality’—however, it applied to names and identifying details—express obligation of confidence—release would be likely to prejudice the future supply of similar information—it is in theRequest for information about Half Moon Bay Marina arbitration
Case notesSection 7(2)(c)(ii) LGOIMA applied—obligation of confidence under Arbitration Act 1996—release would be likely to damage the public interest in maintaining the integrity of the arbitral process, and reduce the effectiveness of arbitration as a means forRequest for policy advice behind merger of Archives and National Library
Case notesRelease of formal advice to Ministers about abandoned options after decisions had been made would not inhibit the free and frank expression of opinions by officials—s 9(2)(g)(i) does not applyInvestigation of the Department of Corrections in relation to an incident of self-harm at Christchurch Women’s Prison and the issuing of strip gowns to prisoners at risk of self harm
Systemic investigationsIn July 2009, in accordance with the Protocol made pursuant to section 160 of the Corrections Act, I received notification from the Department of Corrections of an incident of prisoner self-harm that had occurred in the At-Risk Unit (ARU) of Christchurch Women’s Prison (CHWO).Investigation of the Department of Corrections in relation to an incident of self-harm at New Plymouth Prison and the Department’s disposable safety razor policy
Systemic investigationsOn 11 May 2009, the Department of Corrections instituted a new national policy on razor blades for prisoners. The purpose of the policy was to reduce the number of incidents involving razor blades. It applied to those prisoners accommodated in High Security, Remand and Youth Units. These prisoners would no longer be allowed to stockpile or keep issue razor blades. The aim of the policy was interpreted as intending to limit the opportunity for self-harm by misuse of razor blades.Request for complaint against a health provider
Case notesPrivacy interest balanced against public interest in ensuring natural justice—public interest met by release of summary informationRequest for Cabinet paper relating to review of Overseas Investment Act
Case notesDisclosure would prejudice orderly and effective conduct of ongoing advisory and decision making processesDepartment of Corrections made errors in documentation but parole hearing set correctly
Case notesWhether Department of Corrections staff failed complainant with respect to a Parole Board hearing—Ombudsman found errors in documentation but complainant not disadvantagedDepartment of Corrections unreasonable to place prisoner with mental illness in mainstream unit
Case notesWhether the Department of Corrections was unreasonable to place prisoner in mainstream unit given specific medical condition of mental illness—Ombudsman upheld complaintRequest for information relating to Whānau Ora
Case notesDisclosure while policy advice still under consideration by Ministers would prejudice ongoing decision making process—disclosure of inter-agency consultation would inhibit future expression of free and frank opinions by officialsRequest for Police prosecution file
Case notesSection 9(2)(a) OIA applied—low privacy interest in information that was either known to the requester or publicly available was outweighed by the public interest in the requester knowing the full details of the accident that led to her mother’s death—rRequest for audit information regarding JobPlus scheme
Case notesDraft audit report was identical to final audit report—no good reason to withhold the final audit report so no good reason to withhold the draft—good reason to withhold auditor’s informal and early working papers under s 9(2)(g)(i)—disclosure of the working papers would make auditors more circumspect in what they record, and when and how they record itRequest for Minister/Chief Executive discussions
Case notesDisclosure of full record of recollection of discussion between Minister and Chief Executive would inhibit future expression of free and frank opinions—summary of recollection releasedRequest for all information about an audit
Case notesSection 9(2)(ba)(i) OIA applied to staff interview records—implied obligation of confidence—release would be likely to prejudice the future supply of information to auditors—it is in the public interest for staff members to cooperate with audits—s 9(2)(Request for auditor’s working papers
Case notesDisclosure of auditor’s scoping discussions and working papers would make auditors more circumspect in what they record, and when and how they record it—good reason to withhold under s 9(2)(g)(i)Request for communications between Chief of Defence Force and Prime Minister
Case notesMP requested information on the restructuring of the NZDF—two letters from the Chief of Defence Force to the Prime Minister regarding draft reports withheld under s 9(2)(g)(i)—distinction between substantive comment about draft reports and minor editorial suggestions—substantive comments were recordings of Chief of Defence Force’s free and frank discussions with Prime Minister—part of Chief of Defence Force role is to advise Prime Minister but he would not have reduced comments to writing if he had thought they would be made public—free and frank comments needed to maintain constructive working relationship with Prime Minister—s 9(2)(g)(i) applied to substantive comments but not to remaining informationRequest for breathalyser manual
Case notesRequester sought breathalyser manual to aid his defence in court—manual provided to ESR in confidence for purpose of servicing and maintenance—manufacturer would withdraw manuals if released—ESR would no longer be able to maintain breathalyser, which would have a detrimental effect on New Zealand road safety—s 9(2)(ba)(ii) applied—manual only peripherally relevant to requester’s prosecution so no overriding public interest in releaseRequest for information about an inmate’s whereabouts and rehabilitation programmes
Case notesWritten submission to Parole Board on potential release of an offender—submitter advised that inmate entitled to have access to her submission—submitter sought information about the inmate’s whereabouts and rehabilitation programmes—s 9(2)(a) applied—Department had already provided the requester with general information about types of courses and rehabilitation programmes available to inmates which met the public interest—In future Parole Board should advise persons making submissions that they could request that personal details be withheld from offender to protect their privacyRequest for details of expenditure by University for private residence of senior staff member
Case notesRequest for details of expenditure by University for private residence of senior staff member—request refused to protect privacy—privacy interest existed and needed protection—public interest in University being held accountable for expenditure of public money—balance of competing interests best met by release of approximate value of items purchased, together with contextual statement giving background information about the purchaseRequest for draft state highway route options
Case notesRequest for draft state highway route options—public consultation to take place once options finalised—need for undisturbed consideration before consultationRequest for Fire Officer’s response to allegations
Case notesRequest for copy of Fire Officer’s written response to certain allegations made against him by requester and others—information subject to an obligation of confidence and likely to damage the public interest if made availableRequest for early stage policy advice relating to paid parental leave
Case notesRequest for information relating to paid parental leave policy—information withheld to maintain collective ministerial responsibility, protect confidentiality of advice and free and frank exchange—in the circumstances no good reason to withholdRequest for minute from Chief of Air Staff to Chief of Defence Force
Case notesRequest for minute from Chief of Air Staff to Chief of Defence Force regarding return of aircraft to Samoa to uplift a civilian passenger—minute contained free and frank expressions of opinion—factual information and summary of opinions released—manner in which opinions expressed particularly frank—s 9(2)(g)(i) applied—public interest in release satisfied by release of summaryRequest for draft answer to parliamentary question tendered by HNZ staff
Case notesRequest to Housing New Zealand Limited for alternative Parliamentary answers prepared for Minister of Housing—request refused under s 9(2)(g)(i)—ss 9(2)(f)(iv) and 9(2)(ba)(ii) discussed—meaning of ‘officials’—obligation of confidence applied—s 9(2)(ba)Request for DHB draft annual plan
Case notesDistrict Health Board—draft annual plan—need for Board and Minister of Health to reach agreement on plan prior to release—New Zealand Public Health and Disability Act 2000Request to the Treasury for information relating to work on social assistance policy
Case notesRequest to the Treasury for information relating to work on social assistance policy—information withheld under s 9(2)(f)(iv)—information directly connected to advice to be ‘tendered’ to Ministers—release would disrupt the ability of the Minister to consider Ministry’s advice—public interest did not outweigh need to withholdRequest for hydrological data
Case notesRequest for hydrological data—supplier of information to local authority opposed to release to the requester—prejudice to future supplyRequest for list of persons banned from entering New Zealand
Case notesRequest for list of persons banned from entering New Zealand—privacy considerations—public interest in disclosure did not outweigh reason to withholdRequest for results of disciplinary investigation
Case notesRequest for results of disciplinary investigation undertaken by Fire Service Commission and related correspondence—significant privacy interests not outweighed by countervailing public interest, subject to release of an appropriate balanced statementRequest for information about potentially contaminated sites
Case notesRequest for information about potentially contaminated sites—Regional Council held information not known to District Council—privacy interests requiring protection—Land Information Memoranda—public health interests recognised—information withheld from requester but released to owner/occupier and District Council—complaint settled by agreement