Resources and publications
Ngā rauemi me ngā tānga
Search guides, case notes, opinions, reports and other information. Resources and publications can also be searched by date and other options.
Use the search bar to make your search. Then use the filters to narrow down the results by resource type or topic.
More information about the resource categories on this page
Guides
Commonly used guides include:
- The OIA for Ministers and agencies
- The LGOIMA for local government agencies
- Making official information requests: a guide for requesters
Detailed guidance on the official information legislation and aspects of good administrative practice.
We also have guidance on disability rights and protected disclosures.
Case notes and opinions
Case notes are a short case summary, often demonstrating an aspect of a case.
An Ombudsman's Opinion is published where there is public interest in showing the full details of a case.
Reports
Reports include OPCAT, disability rights, official information practice and systemic investigation.
Outreach
Contains our media releases, newsletters, pamphlets, speeches and fact sheets. Fact sheets are published in multiple language and accessible formats.
Corporate documents
This includes our annual reports and strategic intentions.
Projects, reference and data
This includes our official information complaints data, updates on investigations and other projects, and submissions by the Ombudsman.
View all projects, reference and data
Template letters and work sheets
These template letters and work sheets can be used by agencies to help respond to official information requests.
8 Resources Show all
Investigation of the Department of Corrections in relation to the detention and treatment of prisoners
Systemic investigationsUnder the Ombudsmen Act 1975, it is a function of the Ombudsmen to investigate complaints relating to matters of administration affecting persons in their personal capacity against various bodies, including the Department of Corrections (the Department). Pursuant to this Act, the Ombudsmen have power to investigate complaints by prisoners about all aspects of their detention by the Department. At the end of 2004 serious issues related to the treatment of prisoners came to public attention.Request for report on suicide and the media
Case notesStrong public interest in requester having access—participation in making of laws and policy— release on conditionsRequest for father’s immigration file
Case notesPrivate interests gave rise to a public interest—pursuing legal rights and remediesRequest for videotape of Police interview
Case notesRequest for videotape of Police interview—videotape withheld under s 9(2)(a)—strong public interest in the requester knowing how the Police had conducted its inquiries and responses given—release of transcript, subject to deletions, would meet public interestRequest by unsuccessful applicant for comparative information about himself and successful applicant
Case notesRequest by unsuccessful applicant for comparative information about himself and successful applicant—all information about requester released to him—detailed personal information about successful applicant withheld under s 9(2)(a)—requester seeking to establish why his application unsuccessful—matter resolved by provision of s 23 statement of reasons and a summary of successful applicant’s qualifications and work experience—s 16Request by unsuccessful applicant for successful applicant’s performance agreement
Case notesRequest by unsuccessful applicant for successful applicant’s performance agreement—portions of agreement withheld under s 9(2)(a)—information at issue found to be about job requirements not personal about the jobholder—information released.Request to Minister of Immigration for copy of list of overstayers
Case notesRequest for copy of list of overstayers—request refused under s 9(2)(a)—list held compiled for internal 'alert' purposes and not necessarily accurate—privacy interest—no countervailing public interest considerations which outweighed need to withholdRequest for curricula vitae of applicants selected for interview
Case notesRequest for curricula vitae of applicants selected for interview—information withheld under s 9(2)(a)—summaries made available under s 16