Resources and publications
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Search guides, case notes, opinions, reports and other information. Resources and publications can also be searched by date and other options.
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More information about the resource categories on this page
Guides
Commonly used guides include:
- The OIA for Ministers and agencies
- The LGOIMA for local government agencies
- Making official information requests: a guide for requesters
Detailed guidance on the official information legislation and aspects of good administrative practice.
We also have guidance on disability rights and protected disclosures.
Case notes and opinions
Case notes are a short case summary, often demonstrating an aspect of a case.
An Ombudsman's Opinion is published where there is public interest in showing the full details of a case.
Reports
Reports include OPCAT, disability rights, official information practice and systemic investigation.
Outreach
Contains our media releases, newsletters, pamphlets, speeches and fact sheets. Fact sheets are published in multiple language and accessible formats.
Corporate documents
This includes our annual reports and strategic intentions.
Projects, reference and data
This includes our official information complaints data, updates on investigations and other projects, and submissions by the Ombudsman.
View all projects, reference and data
Template letters and work sheets
These template letters and work sheets can be used by agencies to help respond to official information requests.
15 Resources Show all
Request for tender submissions to replace jetty at Philomel Landing
Case notesRelease of tenderers’ pricing strategy would give an unfair advantage to their competitors and unreasonably prejudice their commercial position—s 9(2)(b)(ii) OIA applies—release would make tenderers reluctant to provide as much detail about their design specifications in future— s 9(2)(ba)(i) applies—it was in the public interest for NZDF to receive full and detailed submissions as this would otherwise undermine its ability to make an informed decision on the best tenderer to award a contractRequest for successful tenderer’s proposal
Case notesRelease would reveal successful tenderer’s marketing strategy which would unreasonably prejudice its commercial position— s 9(2)(b)(ii) applies—public interest met by disclosure of tender scores and minutes of evaluation panelRequest for briefing notes relating to state visits
Case notesInspection on conditions in order to identify the documents required provided means of resolving s 18(f) refusalRequest for copy of reviewers’ training manual
Case notesInformation was not a trade secret—although FairWay was engaged in commercial activities, it was not clear how disclosure would prejudice or disadvantage those activities—the manual was largely in the public domain, and there was little prospect of competition—ss 9(2)(b)(i), 9(2)(i) do not applyInvestigation of the Department of Corrections in relation to the detention and treatment of prisoners
Systemic investigationsUnder the Ombudsmen Act 1975, it is a function of the Ombudsmen to investigate complaints relating to matters of administration affecting persons in their personal capacity against various bodies, including the Department of Corrections (the Department). Pursuant to this Act, the Ombudsmen have power to investigate complaints by prisoners about all aspects of their detention by the Department. At the end of 2004 serious issues related to the treatment of prisoners came to public attention.Request for report on suicide and the media
Case notesStrong public interest in requester having access—participation in making of laws and policy— release on conditionsRequest for amount of Government Securities beneficially owned by three major banks
Case notesAmount of government securities beneficially owned by three major banks as at the end of January 1990—information supplied pursuant to s 36 of the Reserve Bank of New Zealand Act 1989—importance of timely and accurate supply of data—s 9(2)(ba)(i) applied—holdings of Government Stock at specified dates important indicator of liquidity—s 9(2)(b)(ii) applied—public interest in protecting the investing public addressed by the provisions of the Reserve Bank of New Zealand Act relating to prudential supervisionRequest for sale and purchase agreement and deed of lease
Case notesRequest for NZ Post property agreements—ss 9(2)(b)(ii), 9(2)(i) and 9(2)(j)—no good reason to withhold either the deed of lease or the agreement for sale and purchase.Request by unsuccessful tenderer for copies of tender submissions for removal of bodies
Case notesFormat of the tender in this particular case was such that disclosure of the prices would be likely to prejudice the successful tenderer’s commercial position—s 9(2)(b)(ii) appliesRequest for price of successful tender to supply disposable syringes and needles
Case notesSections 9(2)(b)(ii) and 9(2)(i) do not apply—public interest in release to promote integrity and transparency of tender processRequest for quotation submitted by a Government Department
Case notesRequester sought quotation information—amount apportioned by the department as royalties and copyright charges formed part of the department’s marketing and pricing strategy within a competitive market—also in circumstances of this case release of quotation would enable a calculation of how the quotation was made upRequest for price of successful tender to supply medical product
Case notesNo unreasonable prejudice—public interest in release to promote integrity and transparency of tender processRequest for amounts paid to private sector consultants for asset sale advice
Case notesRequest for amounts paid to private sector consultants for asset sale advice—initially refused under ss 9(2)(b)(ii) and 9(2)(j)—not possible to deduce individual fee structures or methodology from the information at issue—s 9(2)(b)(ii) did not apply—information at issue would be, at most, of a background nature (since it related to a different transaction) and was at a high level of generality—s 9(2)(j) did not apply—while the information might be considered by firms in deciding whether to pitch a proposal for a particular advisory contract, s 9(2)(i) not satisfied—argument that disclosure may result in a reduction in number of advisors willing to undertake Government work not persuasive due to the vigorous competition for the contracts—strong public interest in release to permit scrutiny of the level of expenditure and questions to be asked about the use of advisers and the decisions that have been takenRequest for communications between Taranaki Harbours Board and Topside Construction Joint Venture
Case notesRequest for communications between Harbours Board and TCJV concerning difficulties in the sharing of costs of preparatory work on consents for a reclamation—Board ‘neither confirms nor denies the existence or non-existence’ of the information—reference to s 7(2)(b)—Ombudsman not satisfied that confirming the existence of information relevant to the request would be likely unreasonably to prejudice the commercial position of TCJV—Board continued to refuse the request under s 7(2)(i)—good reason to withhold only some of the information—Board agreed to release information and to reconsider the balance when the negotiations over the dispute had been completedRequest for gradings awarded to funding applications to Foundation for Research, Science and Technology
Case notesRequest for gradings of funding applications to Foundation for Research, Science and Technology—information withheld under s 9(2)(b)(ii)—commercial position of applicants would be prejudiced by identifying grades awarded to each application—Foundation’s agreement to provide numbers of gradings without identifying information adequately met the public interest in disclosure