Resources and publications
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Search guides, case notes, opinions, reports and other information. Resources and publications can also be searched by date and other options.
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More information about the resource categories on this page
Guides
Commonly used guides include:
- The OIA for Ministers and agencies
- The LGOIMA for local government agencies
- Making official information requests: a guide for requesters
Detailed guidance on the official information legislation and aspects of good administrative practice.
We also have guidance on disability rights and protected disclosures.
Case notes and opinions
Case notes are a short case summary, often demonstrating an aspect of a case.
An Ombudsman's Opinion is published where there is public interest in showing the full details of a case.
Reports
Reports include OPCAT, disability rights, official information practice and systemic investigation.
Outreach
Contains our media releases, newsletters, pamphlets, speeches and fact sheets. Fact sheets are published in multiple language and accessible formats.
Corporate documents
This includes our annual reports and strategic intentions.
Projects, reference and data
This includes our official information complaints data, updates on investigations and other projects, and submissions by the Ombudsman.
View all projects, reference and data
Template letters and work sheets
These template letters and work sheets can be used by agencies to help respond to official information requests.
11 Resources Show all
Request for offender’s photo on police file
Case notesRape victim sought photograph of attacker whose face she had never seen—Police refused the request to protect the privacy of the offender—s 9(2)(a) applied—public interest in assisting victims of crime to recover from trauma and move on with their lives—balance of competing privacy and public interest considerations needed to be made—appropriate to make photograph available for viewing subject to appropriate conditionsRequest for qualifications and work history of staff at Polytechnic Department
Case notesRequest for details about staff at Polytechnic—withheld under s 9(2)(a) to protect privacy—public interest in ensuring employment practices of Polytechnic are transparent and fair—met by summary release of staff details and selection processRequest for copy of competitor’s licence deed
Case notesFerry service operator requested copy of competitor’s licence deed from ferry terminal facility owner—request refused under s 7(2)(b)(ii) LGOIMA on basis release would prejudice commercial position of licensee—licensee argued that it had originally negotiated licence in atmosphere of complete commercial confidentiality with then port authority at a time when neither party was subject to LGOIMA—Ombudsman considered s 8 LGOIMA and s 75 Local Government Act 2002—neither Act contains transitional or saving provisions concerning information held by private bodies that later become subject to this legislation—request for such information should therefore be considered in same way as any other LGOIMA request—Ombudsman found no commercial prejudice likely and strong public interest in release—facility owner released information.Request for land exchange agreement and valuations
Case notesNZDF exchanging land with private land owners under the Public Works Act 1981—OIA request made to NZDF for copies of the exchange agreement and valuations of respective properties—NZDF refused under s 9(2)(i)—Ombudsman noted majority of information in standard form and already publicly available—unable to identify ‘commercial activity’—rather transaction was for defence purposes within the terms of the Public Works Act—NZDF released the information subject to the withholding of some information under s 9(2)(j) and s 9(2)(b)(ii)Request for list of persons banned from entering New Zealand
Case notesRequest for list of persons banned from entering New Zealand—privacy considerations—public interest in disclosure did not outweigh reason to withholdRequest for results of disciplinary investigation
Case notesRequest for results of disciplinary investigation undertaken by Fire Service Commission and related correspondence—significant privacy interests not outweighed by countervailing public interest, subject to release of an appropriate balanced statementRequest for information about potentially contaminated sites
Case notesRequest for information about potentially contaminated sites—Regional Council held information not known to District Council—privacy interests requiring protection—Land Information Memoranda—public health interests recognised—information withheld from requester but released to owner/occupier and District Council—complaint settled by agreementRequest for a report about the escape of a psychiatric patient from a secure forensic unit
Case notesRequest for report prepared by Capital and Coast District Health Board after escape by psychiatric patient from the secure forensic unit—information withheld—clinical information about patient protected—public interest identified in accountability of CCDHB for escape and steps taken to prevent future escapes—short statement releasedRequest for name of food outlet in outbreak of food poisoning
Case notesRequest for name of food outlet implicated in outbreak of food poisoning in circumstances where the class of outlet had received publicity—health authority satisfied with remedial measures taken—information withheld on grounds of commercial prejudice—identification and assessment of countervailing public interest considerations favouring disclosureRequest for information about action taken by a university after a student was convicted of fraud
Case notesRequest by journalist for information about action taken by a university after a student was convicted of fraud in relation to applications for aegrotat passes—s 9(2)(a) applied—public interest satisfied by release of media statement explaining action takenRequest for report of misappropriation of funds and fraud by employee
Case notesRequest for internal investigation report into allegations of misappropriation of funds and fraud by senior employee of Fire Service Commission—information withheld to protect privacy—legitimate concern about the expenditure of public monies—summary released