Resources and publications
Ngā rauemi me ngā tānga
Search guides, case notes, opinions, reports and other information. Resources and publications can also be searched by date and other options.
Use the search bar to make your search. Then use the filters to narrow down the results by resource type or topic.
More information about the resource categories on this page
Guides
Commonly used guides include:
- The OIA for Ministers and agencies
- The LGOIMA for local government agencies
- Making official information requests: a guide for requesters
Detailed guidance on the official information legislation and aspects of good administrative practice.
We also have guidance on disability rights and protected disclosures.
Case notes and opinions
Case notes are a short case summary, often demonstrating an aspect of a case.
An Ombudsman's Opinion is published where there is public interest in showing the full details of a case.
Reports
Reports include OPCAT, disability rights, official information practice and systemic investigation.
Outreach
Contains our media releases, newsletters, pamphlets, speeches and fact sheets. Fact sheets are published in multiple language and accessible formats.
Corporate documents
This includes our annual reports and strategic intentions.
Projects, reference and data
This includes our official information complaints data, updates on investigations and other projects, and submissions by the Ombudsman.
View all projects, reference and data
Template letters and work sheets
These template letters and work sheets can be used by agencies to help respond to official information requests.
10 Resources Show all
Ombudsman Quarterly Review Spring 2018
Ombudsman Quarterly Reviews (OQR)The Spring 2018 edition of the Ombudsman Quarterly Review is here now.APOR conference 2018: Opening address
SpeechesPresident of the International Ombudsman Institute (IOI) and Ombudsman for the Republic of Ireland, Peter Tyndall, opened the 30th Australasian and Pacific Ombudsman Region (APOR) conference on 28 November 2018 by calling on integrity instituWaka Tangata: APOR E-news (November 2018)
Waka TangataTackling dementia: Protecting the rights of detained people
SpeechesThe Chief Ombudsman Peter Boshier's presentation to the Alzheimers New Zealand conference on 25 October 2018 outlined how the OPCAT provides an international platform for effecting national change to protect the human rights of some of our most vulnerable people: those with dementia who are detained in facilities.Protecting the rights of detained people
SpeechesThe Chief Ombudsman Peter Boshier's presentation to the New Zealand Aged Care Association's annual conference on 12 September 2018.Ombudsman Quarterly Review Winter 2018
Ombudsman Quarterly Reviews (OQR)The winter 2018 edition of the Ombudsman Quarterly Review is here now.Bringing the lamp of scrutiny to otherwise dark places
SpeechesMBIE had an OIA week (9-13 April) to focus on lifting its performance and improving the quality of the OIA work it does. This is the keynote address from Chief Ombudsman Peter Boshier.Ombudsman Quarterly Review Autumn 2018
Ombudsman Quarterly Reviews (OQR)The Ombudsman Quarterly Review for autumn 2018 is available now.Waka Tangata: APOR E-news (May 2018)
Waka TangataOmbudsman Quarterly Review Summer 2018
Ombudsman Quarterly Reviews (OQR)The Ombudsman Quarterly Review for Summer 2018 is available now.