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Ngā rauemi me ngā tānga

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7 Resources Show all

  • Department of Corrections required to state reasons for security classification

    Case notes
    Prison inmate complained that his security classification had been unreasonably assessed and Ombudsman concluded the Department failed to provide ‘strong reasons’ (which must be stated)—Ombudsman found the Prison officers had based their classification on uncorroborated, unrecorded, verbal statement made by another inmate—Ombudsman upheld complaint based on inequitable situation that would result if prison relied solely on this information, however, the inmate released before any recommendation could be made

  • Department of Corrections revises guidelines on implications for visitors possessing drugs

    Case notes
    Prison banned inmate’s family members from visiting for 12-months after small amount of cannabis found in their possession—the inmate complained that the duration of ban was unreasonable but the Department of Corrections noted it had zero tolerance policy for drugs with an automatic 12-month prohibition order to be placed on anyone found with them on prison property—Ombudsman concluded blanket ban unreasonable and the Department agreed each case to be considered on merits and prepared guidelines for prisons—Ombudsman advised inmate to apply for a review of prohibition order under the new guidelines

  • New Zealand Post accepts recommendation to undertake gate delivery on steep rural street

    Case notes
    New Zealand Post refused to do a gate delivery in rural area because of the state of the road—Ombudsman considered NZP’s reasons and sought advice from Transit New Zealand about the state of the road—report showed it was not as steep as others in the area where deliveries were made—complaint upheld that the refusal to deliver to the gate was unreasonable and discriminatory between residents in different areas—NZP accepted finding and delivery to the gate was commenced

  • New Zealand Post reconsiders redirection policy for student hostel residents

    Case notes
    Misleading advertising re mail redirection service—not available to students in halls of residence—review of policy in specific case, not of general application

  • Department of Corrections accepts obligation to consider inmates’ circumstances when deciding work and educational paroles

    Case notes
    Refusal of work and educational paroles before inmate appeared before National Parole Board—inflexible policy inconsistent with concept of individual case management—review resulted in detailed case management plan for inmate

  • Crown unreasonably delays negotiation for sale or lease of crown land

    Case notes
    Unreasonable delay in negotiations for sale or lease of Crown land—events overtaken by Cabinet directive to place surplus Crown land in land bank for Treaty of Waitangi claims

  • Planning Tribunal determines enforcement of resource consent conditions

    Case notes
    Refusal of Local Authority to enforce its decision on a resource consent—decision subject to appeal to Planning Tribunal—investigation by Ombudsman unnecessary