Resources and publications
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Commonly used guides include:
- The OIA for Ministers and agencies
- The LGOIMA for local government agencies
- Making official information requests: a guide for requesters
Case notes and opinions
Case notes are a short case summary, often demonstrating an aspect of a case.
An Ombudsman's Opinion is published where there is public interest in showing the full details of a case.
Projects, reference and data
Template letters and work sheets
16 Resources Show all
Request for information held by Ministry of Justice relating to investigation by Hon Ian Binnie QC into David Bain’s compensation claimOpinionsIn December 2011 a Fairfax Media journalist requested the Minister of Justice to provide –
Request for information relating to Bureau of Meteorology of Australia peer-review of National Institute of Water and Atmospheric Research report on ‘Seven-Station Temperature Series’OpinionsThe complainant made requests to the National Institute of Water and Atmospheric Research (NIWA) for information it held relating to communications between NIWA and the Bureau of Meteorology (Australia) (BoM) concerning the peer review by BoM of i
- Annual reports
This document shows our Annual Report for 2014/2015 at a glance.
- Annual reports
By 2006 it was becoming clear that we could not sustain the business model we were then operating and the late John Belgrave, then Chief Ombudsman, challenged us to reflect on the theme “Where is the Office Going?” So we began what has seemed like a long journey to modernise the Office.
Summary This opinion relates to a media request to Police to view the camera footage of all incidents where a person was tasered by a police officer.
Investigation of refusal to provide information about staff working on vaccine approvals and immunisation programmesOpinionsThe requester made several requests for a range of information related to vaccine approval processes, including details of Ministry of Health staff working on vaccine approvals.
Request for ballistic evidence report provided by Victoria Forensic Science Centre for David Bain trialOpinionsThe complainant made a request to the New Zealand Police (the Police) for a copy of a ballistic evidence report (the report) prepared by Mr Henry Glaser of the Victoria Forensic Science Centre (the VFSC) in 1997 in relation to a homicide investiga
Request for information held by Abortion Supervisory Committee concerning Court judgment and harassment of medical staff and patientsOpinionsIn October and December 2012 Mr Ken Orr of Right to Life New Zealand Inc. made requests to the Abortion Supervisory Committee (ASC) for:
The complainant requested the Department of Internal Affairs to provide him with a copy of a document entitled ‘Class 4 Venue Costs: Licensing Process’ (the guidelines).
In March 2008, the Ministry of Education (the Ministry) issued a “Request for Proposals for School Bus Services for contracts commencing January 2009” (the RFP) which invited tenders for school bus routes for a period of six years.
Request for information relating to Ministry of Education 2012 Special Education School Transport Assessment (SESTA) tenderOpinionsIn 2012, the Ministry of Education published a Request For Proposals (RFP) for the transport of special needs children for educational purposes called the ‘Special Education School Transport Assistance tender’ (SESTA tender).
Request for information held by Crown Law Office relating to investigation by Hon Ian Binnie QC into David Bain’s compensation claimOpinionsThe requester (a news media organisation) made two requests to the Crown Law Office for information it held relating to an investigation by a retired Judge of the Supreme Court of Canada, Hon Ian Binnie QC, into a claim by Mr David Bain for compensation
The Federation of Plumbers, Gasfitters and Drainlayers (the Federation) represents tradesmen subject to the jurisdiction of the Plumbers, Gasfitters and Drainlayers Board (the Board).
- Annual reports
In order to fulfil our legislative mandate and to manage our work programme more efficiently and effectively, we have reorganised the Office into targeted teams (see p 12). An advisory group has been established to support the Ombudsmen and Deputy Ombudsman. This will strengthen consistency in Ombudsmen decisions, uniformity of professional practice, and provide a more rigorous quality assurance over the Office output. It will also assist in our goal to widen our focus from individual complaints to a closer analysis of systemic administrative failings of which the complaints may be symptomatic.
On 4 September 2008 Mr Sharpe sought from the Council “details of the 3099 ‘Unverified HAIL’ sites in the region, i.e. their location and the activity/industry that are known to have the potential to cause land contamination”.
- Annual reports
The challenge for Ombudsmen everywhere is to remain relevant in a changing social, political and technological environment. This Office is responding to that challenge in a variety of ways.