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17 Resources Show all

  • Complaint about NZTC’s investigation into incidents involving Mr A

    Opinions
    Summary This case concerns an investigation conducted by the New Zealand Teachers Council (‘NZTC’) Complaints Assessment Committee (‘CAC’) into conduct issues raised in complaints made against Mr A.

  • Request for Hon John Banks’ statement to the Police

    Opinions
    David Fisher of The New Zealand Herald and Kate Challis of the Office of the Labour Leader requested a copy of the statement provided by the Hon John Banks to the Police in the course of their investigation into alleged irregularities in respect of elec

  • Complaint about Health and Disability Commissioner assessment process

    Opinions
    Summary On 16 December 2010 the Health and Disability Commissioner (HDC) received a complaint about the care the complainant’s father had received from two District Health Boards after he presented at the Emergency Department at a hospital wit

  • Annual Report 2012/2013 at a glance

    Annual reports
    This document shows our Annual Report for 2012/2013 at a glance.

  • Annual Report 2012/2013 - full report

    Annual reports
    Our anniversary year has been a period of growth and consolidation. We have taken time to reflect on the significant contribution to our development by all those who have held the office of Ombudsman in the past 50 years. We have also managed an unprecedented increase in demand for our services, drawing on both our traditional practice developed over the previous half century and new ways of prioritising and organising our workflows.       

  • Request for draft document on Starting Price Adjustment Input Methodology

    Opinions
    For the reasons set out below, I am of the opinion that the Commerce Commission was entitled, under section 9(2)(g)(i) of the Official Information Act 1982 (OIA), to withhold a copy of a draft of a Starting Price Adjustment Input Methodology reque

  • Request for groups interested in setting up a charter school

    Opinions
    On behalf of the New Zealand Educational Institute, Ms Shelley Nixon made a request to the Ministry of Education for a list of the names of the groups that had submitted an ‘Indication of Interest’ (IOI) in setting up a partnership school. 

  • Ombudsman consideration of Pharmac decision not to approve funding for “Myozyme”

    Opinions
    The complainant suffers from adult late-onset Pompe disease, a metabolic disorder which is one of a number of diseases collectively called lysosomal storage disorders. Myozyme is an enzyme replacement therapy used in the treatment of Pompe disease.

  • Unreasonable to note requirement for fencing on LIM without inspection

    Opinions
    Summary This is a complaint relating to the Kāpiti Coast District Council’s (the Council’s) interpretation and application of the Fencing of Swimming Pools Act 1987 (the FOSPA) to properties adjoining storm water detention ponds in its distric

  • Unreasonable delay in residence application that warranted urgency

    Opinions
    The complainant and his family are living in a refugee camp in Kenya.  The complainant’s sister lives in New Zealand.  On 22 January 2009, the complainant applied for residence in New Zealand under the Adult Sibling policy.  Immigration New Zealand (INZ

  • Decision to serve trespass notice in respect of Council's premises

    Opinions
    Summary The Horowhenua District Council (HDC) issued a trespass notice against the complainant, Mr Philip Taueki, after he made offensive comments during submissions on its annual plan. He had left the premises voluntarily at the

  • Request for advice received concerning partnership (charter) schools

    Opinions
    The confidence and supply agreement between two of the parties forming the government following the 2011 general election included provision for the creation of a new type of school in the New Zealand educational system, known as partnership schoo

  • Requests for information regarding the production of The Hobbit and film production generally

    Opinions
    In late 2010 the New Zealand Council of Trade Unions and Radio New Zealand sought information from Ministers regarding the production of The Hobbit. The former also sought information about film production generally in New Zealand.

  • Complaints against the Plumbers, Gasfitters and Drainlayers Board relating to a disciplinary levy, continuing professional development and refusal of licensing for non-payment of fee or levy

    Opinions
    Mr Wal Gordon complained to the Ombudsman on 14 July 2011 that the licensing conditions imposed by the Plumbers, Gasfitters and Drainlayers Board regarding continuing professional development were illegal.

  • Annual Report 2008/2009

    Annual reports
    In order to fulfil our legislative mandate and to manage our work programme more efficiently and effectively, we have reorganised the Office into targeted teams (see p 12). An advisory group has been established to support the Ombudsmen and Deputy Ombudsman. This will strengthen consistency in Ombudsmen decisions, uniformity of professional practice, and provide a more rigorous quality assurance over the Office output. It will also assist in our goal to widen our focus from individual complaints to a closer analysis of systemic administrative failings of which the complaints may be symptomatic.

  • Request for Hazardous Activities and Industries List

    Opinions
    On 4 September 2008 Mr Sharpe sought from the Council “details of the 3099 ‘Unverified HAIL’ sites in the region, i.e. their location and the activity/industry that are known to have the potential to cause land contamination”.

  • Annual Report 2005/2006

    Annual reports
    During the year under review the Ombudsmen have placed a particular focus on how we might better relate to a wider and more diverse range of New Zealanders.