Resources and publications
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Search guides, case notes, opinions, reports and other information. Resources and publications can also be searched by date and other options.
Use the search bar to make your search. Then use the filters to narrow down the results by resource type or topic.
More information about the resource categories on this page
Guides
Commonly used guides include:
- The OIA for Ministers and agencies
- The LGOIMA for local government agencies
- Making official information requests: a guide for requesters
Detailed guidance on the official information legislation and aspects of good administrative practice.
We also have guidance on disability rights and protected disclosures.
Case notes and opinions
Case notes are a short case summary, often demonstrating an aspect of a case.
An Ombudsman's Opinion is published where there is public interest in showing the full details of a case.
Reports
Reports include OPCAT, disability rights, official information practice and systemic investigation.
Outreach
Contains our media releases, newsletters, pamphlets, speeches and fact sheets. Fact sheets are published in multiple language and accessible formats.
Corporate documents
This includes our annual reports and strategic intentions.
Projects, reference and data
This includes our official information complaints data, updates on investigations and other projects, and submissions by the Ombudsman.
View all projects, reference and data
Template letters and work sheets
These template letters and work sheets can be used by agencies to help respond to official information requests.
35 Resources Show all
Waka Tangata: APOR E-news (December 2020)
Waka TangataOmbudsman Quarterly Review Spring 2020
Ombudsman Quarterly Reviews (OQR)The OQR for spring 2020 is out. In this issue:Info sheet for detainees in MIQ facilities
FactsheetsThis information sheet is for people detained in a managed isolation and quarantine (MIQ) facility and sets out what is involved in an inspection by the Chief Ombudsman.OIA and LGOIMA complaints January - June 2020
Complaints dataThe Chief Ombudsman publishes data on OIA and LGOIMA complaints on a six-monthly basis.Ombudsman Quarterly Review Winter 2020
Ombudsman Quarterly Reviews (OQR)The OQR for winter 2020 is out. In this issue:OPCAT: Ombudsman and IPCA are visiting court facilities
OPCAT, FactsheetsOmbudsman and IPCA are visiting court facilities Update: August 2020Making Disability Rights Real 2014 - 2019
Disability rights reportsExecutive Summary New Zealand has a mixed record when it comes to the rights of disabled people.Waka Tangata: APOR E-news (June 2020)
Waka TangataOmbudsman Quarterly Review Autumn 2020
Ombudsman Quarterly Reviews (OQR)In this issue: how our Office responded to lockdown COVID-19 inspections of prisons and care homes complaints resolution—avoiding a backlog Chief Ombudsman’s term renewed.Expectations for OPCAT COVID-19 inspections - pamphlet
Pamphlets and postersThis pamphlet compliments the Expectations for OPCAT COVID-19 inspections to guide agencies responsible for places of detention during the COVID-19 pandemic.OPCAT inspections during COVID-19 pandemic – update and Statement of Principles poster
Pamphlets and postersThis poster compliments the set of principles provided to guide agencies responsible for places of detention during the COVID-19 pandemic. Read the full update and Statement or Principles for more information.Upcoming OPCAT inspection by Chief Ombudsman’s team
FactsheetsInformation for residents of a facility that is being inspected, and their family and whanau.Expectations for OPCAT COVID-19 Inspections
FactsheetsPurpose Inspecting places of detention helps to ensure that people who are deprived of their liberty are treated humanely, and their rights are respected and protected.OIA complaints received July – December 2019
Projects, reference & data, Complaints dataThe Chief Ombudsman publishes data on OIA complaints received against Ministers and agencies on a six-monthly basis.OIA complaints completed July – December 2019
Projects, reference & data, Complaints dataComplaints completedLGOIMA complaints received July – December 2019
Projects, reference & data, Complaints dataThe Chief Ombudsman publishes data on LGOIMA complaints received against local agencies on a six-monthly basis.LGOIMA complaints completed July – December 2019
Projects, reference & data, Complaints dataComplaints completedLGOIMA complaints received with resolutions January – December 2019
Projects, reference & data, Complaints dataThis .CSV file contains a list of all complaints received with resolutions under the LGOIMA since the beginning of 2019.OIA complaints received with resolutions July 2016 - December 2019
Projects, reference & data, Complaints dataThis .CSV file contains a list of all complaints received with resolutions under the OIA for the past three years.Ombudsman Quarterly Review Summer 2020
Ombudsman Quarterly Reviews (OQR)In this issue:Ombudsman Quarterly Review Spring 2017
Ombudsman Quarterly Reviews (OQR)In this OQR: engagement in the Pacific, the Ombudsman's Annual Report 2016/17, a Disability Rights update, Experts by Experience on our OPCAT visits, agency progress on the OIA, PrivacyLive on Right to Know DayThe critical factors of excellence
SpeechesChief Ombudsman Peter Boshier's address to the 2017 Sir Paul Callaghan Eureka! Award finalists' dinner.OIA complaints completed 1 January to 30 June 2017
Complaints dataThe Chief Ombudsman publishes data on OIA complaints received against Ministers and agencies on a six-monthly basis.OIA complaints received 1 January to 30 June 2017
Complaints dataThe Chief Ombudsman publishes data on OIA complaints received against Ministers and agencies on a six-monthly basis.Ombudsman Quarterly Review Winter 2017
Ombudsman Quarterly Reviews (OQR)The latest Ombudsman Quarterly Review updates you on the work of our Office, from investigating alleged ministerial interference in an OIA response to leading a pilot prison inspection in Melbourne.Update from the Office of the Ombudsman
SpeechesRead the Chief Ombudsman's address to the Mental Health Nurses Section of the NZ Nurses Organisation.Ombudsman Quarterly Review Autumn 2017
Ombudsman Quarterly Reviews (OQR)Autumn 2017 edition of the Ombudsman Quarterly Review covers whistleblowing, budget funding, taser footage, OIA improvements, and more.Inside the Office of the Ombudsman
SpeechesAn update on what's going on in the Office of the Ombudsman to increase openness, accountability, and good administration. Speech by Chief Ombudsman Judge Peter Boshier.OIA complaints completed 1 July - 31 December 2016
Complaints dataThe Chief Ombudsman publishes data on OIA complaints received against Ministers and agencies on a six-monthly basis.OIA complaints received 1 July - 31 December 2016
Complaints dataThe Chief Ombudsman publishes data on OIA complaints received against Ministers and agencies on a six-monthly basis.Ombudsman Quarterly Review Summer 2017
Ombudsman Quarterly Reviews (OQR)The Summer edition of the Ombudsman Quarterly Review is now available. This issue includes:Making disability rights real 2011/2012
Reports, Disability rights reportsThis is the first report of the Independent Monitoring Mechanism of the Convention on the Rights of Persons with Disabilities.