Resources and publications

Ngā rauemi me ngā tānga

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  • Fair treatment for people with disabilities

    Pamphlets and posters
    This pamphlet provides information about the Ombudsman's role under the Disabilities Convention. Available in Large Print and Easy Read formats, plus versions in Te Reo Maori, Hindi, Korean, Tongan, Samoan, and Mandarin. Or, view a short YouTube video in New Zealand Sign Language about fair treatment for people with disabilities.
  • Making complaints about government agencies

    Pamphlets and posters
    A pamphlet explaining what the Ombudsman can do for you, the complaints process, and what happens when you make your complaint. Available in Easy Read and Large Print formats, plus versions in Te Reo Maori, Samoan, Tongan, Korean, Mandarin and Hindi. Or, view a short YouTube video in New Zealand Sign language called "Making complaints about government agencies".
  • Making complaints about prisons and Community Corrections

    Pamphlets and posters
    A pamphlet on making a complaint about prisons and Community Corrections. It covers: What can the Ombudsman do for you?; What happens when you make a complaint?; and the complaints process. Available in Easy Read and Large Print formats, plus versions in Te Reo Maori, Samoan, Tongan, Korean, Mandarin and Hindi.
  • Monitoring places of detention

    Pamphlets and posters
    A pamphlet explaining the Ombudsman's role as a National Preventive Mechanism, what the Ombudsman looks at when monitoring places of detention, and other National Preventive Mechanisms. Available in Large Print and Easy Read formats, plus versions in Te Reo Maori, Hindi, Korean, Tongan, Samoan, and Mandarin. Or, watch a short YouTube video in New Zealand Sign language called "Monitoring places of detention".
  • The Ombudsman: who we are

    Pamphlets and posters
    A pamphlet explaining what the Ombudsman does. Available in Easy Read and Large Print formats, plus versions in Te Reo Maori, Samoan, Tongan, Korean, Mandarin and Hindi. Or, watch this five-minute YouTube video (in New Zealand Sign Language) on what the Ombudsman does.
  • Whistle-blowing: A guide to the Protected Disclosures Act

    Pamphlets and posters
    If you want to report serious wrong doing in your work place, this pamphlet explains how the Ombudsman may be able to help you. Available in Easy Read and Large Print formats, plus versions in Te Reo Maori, Samoan, Tongan, Korean, Mandarin and Hindi. Or, view a short YouTube video in New Zealand Sign Language called the Protected Disclosures Act and the Ombudsman's role in it.
  • Department of Corrections - poster for display in prisons

    Pamphlets and posters
    This poster is for display in prisons. 
  • Making or complaining about requests for official information

    Pamphlets and posters
    A pamphlet explaining what official information is, how you can make a request for it, and how the Ombudsman can help you. Available in Easy Read and Large Print formats, plus versions in Te Reo Maori, Samoan, Tongan, Korean, Mandarin and Hindi. Or, view a seven-minute YouTube video (in New Zealand Sign Language) on the subject of "Making or complaining about requests for official information".