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  • Work sheet for dealing with public tender information

    Template letters and worksheets, Worksheets and other resources
    This work sheet summarises guidance on dealing with public tender-related information, including responding to OIA / LGOIMA requests for such information.
  • Third party consultation work sheet

    Template letters and worksheets, Worksheets and other resources
    This work sheet takes you through the process of consulting an external third party on an OIA request.
  • Information not held work sheet

    Template letters and worksheets, Worksheets and other resources
    This summary work sheet will help you to decide whether there is a proper basis for refusing a request for official information because the document does not exist / cannot be found or the information is not held.
  • Work sheet for dealing with OIA requests that involve Ministers

    Template letters and worksheets, Worksheets and other resources
    This summary work sheet takes you through the process of dealing with OIA requests that involve a Minister.
  • Work sheet for dealing with administratively challenging requests

    Template letters and worksheets, Worksheets and other resources
    This summary work sheet takes you through the process of dealing with administratively challenging official information requests.
  • Public interest work sheet

    Template letters and worksheets, Worksheets and other resources
    This summary work sheet takes you through the public interest test in section 9(1) of the OIA / section 7(1) of the LGOIMA.
  • Confidential advice to Government work sheet

    Template letters and worksheets, Worksheets and other resources
    This summary work sheet will help you to decide whether there is good reason to withhold official information under section 9(2)(f)(iv) of the OIA, in order to maintain the constitutional convention protecting the confidentiality of advice tendered by Ministers and officials.
  • Free and frank opinions work sheet

    Template letters and worksheets, Worksheets and other resources
    This summary work sheet will help you to decide whether there is good reason to withhold official information in order to maintain the effective conduct of public affairs through the free and frank expression of opinions.
  • OIA complaints completed July - December 2018

    Complaints data
    The Chief Ombudsman publishes data on OIA complaints received against Ministers and agencies on a six-monthly basis.
  • OIA complaints received July - December 2018

    Complaints data
    The Chief Ombudsman publishes data on OIA complaints received against Ministers and agencies on a six-monthly basis.
  • Terms of reference for intellectual disability systemic investigations

    Projects, reference & data, Investigations
    The Systemic Improvement Investigations (SII) team undertakes self-initiated investigations (under the Ombudsmen Act 1975) into systemic issues where the Chief Ombudsman thinks their intervention has the potential to improve public sector administration
  • Charging work sheet

    Template letters and worksheets, Worksheets and other resources
    This summary work sheet takes you through the process of deciding whether or not to charge for the supply of official information, and if so, how much.
  • Potentially frivolous or vexatious requests work sheet

    Template letters and worksheets, Worksheets and other resources
    This summary work sheet will help you to decide whether there is a proper basis for refusing a request for official information under section 18(f) of the OIA / 17(f) of the LGOIMA, because the request is frivolous or vexatious.
  • Publicly available information work sheet

    Template letters and worksheets, Worksheets and other resources
    This summary work sheet will help you to decide whether there is a proper basis for refusing a request for official information under section 18(d) of the OIA / 17(d) of the LGOIMA, because the requested information is or will soon be publicly available.
  • Sample estimate of costs

    Template letters and worksheets, Worksheets and other resources
    This sample estimate of costs can be used to help calculate a charge for supplying official information, and be provided to the requester.
  • Plan for the next Making Disability Rights Real report

    Projects, reference & data, Disability rights projects
    In mid- to late 2019, New Zealand’s compliance with the United Nations Disability Convention will be reviewed. Find out more about this and how to make a submission.
  • Submission of the Chief Ombudsman – Protected Disclosures Act consultation

    Projects, reference & data, Submissions
    The State Services Commission held a public consultation on possible reform of the PDA in 2018. The Chief Ombudsman made a submission, which is now available to read.
  • OIA complaints completed 1 January - 30 June 2018

    Complaints data
    The Chief Ombudsman publishes data on OIA complaints received against Ministers and agencies on a six-monthly basis.
  • OIA complaints received 1 January - 30 June 2018

    Complaints data
    The Chief Ombudsman publishes data on OIA complaints received against Ministers and agencies on a six-monthly basis.
  • OIA complaints completed 1 July - 31 December 2017

    Complaints data
    The Chief Ombudsman publishes data on OIA complaints received against Ministers and agencies on a six-monthly basis.
  • OIA complaints received 1 July - 31 December 2017

    Complaints data
    The Chief Ombudsman publishes data on OIA complaints received against Ministers and agencies on a six-monthly basis.
  • OIA complaints completed 1 January to 30 June 2017

    Complaints data
    The Chief Ombudsman publishes data on OIA complaints received against Ministers and agencies on a six-monthly basis.
  • OIA complaints received 1 January to 30 June 2017

    Complaints data
    The Chief Ombudsman publishes data on OIA complaints received against Ministers and agencies on a six-monthly basis.
  • Model protocol on dealing with OIA requests involving Ministers

    Template letters and worksheets, Worksheets and other resources
    This model protocol can be used and adapted by Ministers and agencies to agree on clear and transparent processes for dealing with OIA requests involving the Minister.
  • OIA complaints completed 1 July - 31 December 2016

    Complaints data
    The Chief Ombudsman publishes data on OIA complaints received against Ministers and agencies on a six-monthly basis.
  • OIA complaints received 1 July - 31 December 2016

    Complaints data
    The Chief Ombudsman publishes data on OIA complaints received against Ministers and agencies on a six-monthly basis.
  • Submission of the Ombudsman - Education (Update) Amendment Bill 2016

    Submissions
    While we agree that on-line learning can make an important contribution to education, we are concerned about the breadth of the proposed Communities of On-Line Learning (COOL) scheme, and in particular the apparently unrestricted ability of any st
  • Article 24 The Right to an Inclusive Education

    Reports, Disability rights reports
    An report of the Independent Monitoring Mechanism on the Rights of Persons with Disabilities looking at implementation of the Article 24 right to inclusive education.
  • Submission of the Ombudsman - Marrakesh Treaty to facilitate access to published works for persons who are blind, visually impaired or otherwise print disabled

    Submissions
    The Office of the Ombudsman strongly supports New Zealand acceding to the Marrakesh Treaty to Facilitate Access to Published Works for Persons who are Blind, Visually Impaired, or otherwise Print Disabled.
  • Submission of the Ombudsman - Small Passenger Services Sector Review

    Submissions
    The Office of the Ombudsman is concerned that the review has not given enough attention to issues of safety and disability (issues that are central to fitness and purpose), and focussed too heavily on accommodating and potentially aligning current taxi
  • Making disability rights real 2012/2013

    Reports, Disability rights reports
    This is the second report of the Independent Monitoring Mechanism of the Convention on the Rights of Persons with Disabilities. Available in full and summary form.
  • Submission of the Ombudsman - Building (Earthquake-prone Buildings) Amendment Bill

    Submissions
    This submission relates to the information management requirements of clause 275B of the Building (Earthquake-prone Buildings) Amendment Bill.