Resources and publications
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Use the search bar to make your search. Then use the filters to narrow down the results by resource type or topic.
Commonly used guides include:
- The OIA for Ministers and agencies
- The LGOIMA for local government agencies
- Making official information requests: a guide for requesters
Case notes and opinions
Case notes are a short case summary, often demonstrating an aspect of a case.
An Ombudsman's Opinion is published where there is public interest in showing the full details of a case.
Projects, reference and data
Template letters and work sheets
15 Resources Show all
Investigation Terms of Reference: Ara Poutama Aotearoa – Department of Corrections – actions and/or omissions to make sustained and significant improvement to prisoner welfare and rehabilitationInvestigationsThe Chief Ombudsman has commenced a self-initiated investigation into Ara Poutama Aotearoa – Department of Corrections.
This document updates the terms of reference for the Chief Ombudsman’s self-initiated investigation into the role of Oranga Tamariki – Ministry for Children in connection with the removal of newborns.
- Projects, reference & data, Submissions
In March, the Ministry of Justice announced a public consultation on matters relating to the Official Information Act.
- Projects, reference & data, Investigations
The Systemic Improvement Investigations (SII) team undertakes self-initiated investigations (under the Ombudsmen Act 1975) into systemic issues where the Chief Ombudsman thinks their intervention has the potential to improve public sector administration
- Projects, reference & data, Submissions
The State Services Commission held a public consultation on possible reform of the PDA in 2018. The Chief Ombudsman made a submission, which is now available to read.
While we agree that on-line learning can make an important contribution to education, we are concerned about the breadth of the proposed Communities of On-Line Learning (COOL) scheme, and in particular the apparently unrestricted ability of any st
Submission of the Ombudsman - Marrakesh Treaty to facilitate access to published works for persons who are blind, visually impaired or otherwise print disabledSubmissionsThe Office of the Ombudsman strongly supports New Zealand acceding to the Marrakesh Treaty to Facilitate Access to Published Works for Persons who are Blind, Visually Impaired, or otherwise Print Disabled.
The Office of the Ombudsman is concerned that the review has not given enough attention to issues of safety and disability (issues that are central to fitness and purpose), and focussed too heavily on accommodating and potentially aligning current taxi
This submission relates to the information management requirements of clause 275B of the Building (Earthquake-prone Buildings) Amendment Bill.
It is in the interests of all New Zealanders to have comprehensive and reliable information available regularly on environmental issues that affect all of us. I do however have significant concerns with one aspect of the bill, namely clause 16, under which the Secretary for the Environment (MFE) and the Government Statistician can veto release of information to be used in an environmental report.
We are concerned that the victims’ claims scheme, which the Bill makes permanent, provides neither a suitable way to compensate victims of crime nor a suitable way to prevent abuse or mistreatment of prisoners in accordance with New Zealand’s international obligations.
This submission relates to clause 158X of the Education Amendment Bill currently before the Education and Science Committee.
Our submission concerns clauses 6 and 7 of the Mixed Ownership Model (MOM) Bill, which remove the MOM companies from being subject to the OA and OIA. These Acts are important accountabil
We had a limited opportunity to comment on the draft Corrections Amendment Bill (the Bill) and some amendments were made as a consequence of our submissions. However, there remain other matters which concern us.
The Ombudsman's submission on the Law Commission's Issues Paper 18 The Public’s Right to Know: A Review of the Official Information Act 1982 and Parts 1-6 of the Local Government Official Information and Meetings Act 1987