Resources and publications
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Search guides, case notes, opinions, reports and other information. Resources and publications can also be searched by date and other options.
Use the search bar to make your search. Then use the filters to narrow down the results by resource type or topic.
More information about the resource categories on this page
Guides
Commonly used guides include:
- The OIA for Ministers and agencies
- The LGOIMA for local government agencies
- Making official information requests: a guide for requesters
Detailed guidance on the official information legislation and aspects of good administrative practice.
We also have guidance on disability rights and protected disclosures.
Case notes and opinions
Case notes are a short case summary, often demonstrating an aspect of a case.
An Ombudsman's Opinion is published where there is public interest in showing the full details of a case.
Reports
Reports include OPCAT, disability rights, official information practice and systemic investigation.
Outreach
Contains our media releases, newsletters, pamphlets, speeches and fact sheets. Fact sheets are published in multiple language and accessible formats.
Corporate documents
This includes our annual reports and strategic intentions.
Projects, reference and data
This includes our official information complaints data, updates on investigations and other projects, and submissions by the Ombudsman.
View all projects, reference and data
Template letters and work sheets
These template letters and work sheets can be used by agencies to help respond to official information requests.
11 Resources Show all
Annual Report 2013/2014 - at a glance
Annual reportsThis document shows our Annual Report for 2013/2014 at a glance.Annual Report 2013/2014 - full report
Annual reportsThis year we have begun to reap the benefits of the additional resources granted to us by Parliament for the 2013/14 year onwards, which has enabled us to appoint additional staff to progress the amount of work we are receiving.Statement of Intent 2014/18
Strategic intentionsThis statement of intent sets out the nature and scope of our functions, the strategic direction of our organisation, what we are hoping to achieve, and some key measures.Making disability rights real 2012/2013
Reports, Disability rights reportsThis is the second report of the Independent Monitoring Mechanism of the Convention on the Rights of Persons with Disabilities. Available in full and summary form.Submission of the Ombudsman - Building (Earthquake-prone Buildings) Amendment Bill
SubmissionsThis submission relates to the information management requirements of clause 275B of the Building (Earthquake-prone Buildings) Amendment Bill.Submission of the Ombudsman - Environmental Reporting Bill
SubmissionsIt is in the interests of all New Zealanders to have comprehensive and reliable information available regularly on environmental issues that affect all of us. I do however have significant concerns with one aspect of the bill, namely clause 16, under which the Secretary for the Environment (MFE) and the Government Statistician can veto release of information to be used in an environmental report.Annual Report 2012/2013 at a glance
Annual reportsThis document shows our Annual Report for 2012/2013 at a glance.Annual Report 2012/2013 - full report
Annual reportsOur anniversary year has been a period of growth and consolidation. We have taken time to reflect on the significant contribution to our development by all those who have held the office of Ombudsman in the past 50 years. We have also managed an unprecedented increase in demand for our services, drawing on both our traditional practice developed over the previous half century and new ways of prioritising and organising our workflows.Statement of Intent 2013/16
Strategic intentionsThis statement of intent sets out the nature and scope of our functions, the strategic direction of our organisation, what we are hoping to achieve, and some key measures.Submission of the Ombudsman - Prisoners' and Victims' (Continuation and Reform) Amendment Bill
SubmissionsWe are concerned that the victims’ claims scheme, which the Bill makes permanent, provides neither a suitable way to compensate victims of crime nor a suitable way to prevent abuse or mistreatment of prisoners in accordance with New Zealand’s international obligations.Submission of the Ombudsmen - Education Amendment Bill
SubmissionsThis submission relates to clause 158X of the Education Amendment Bill currently before the Education and Science Committee.