Resources and publications
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Search guides, case notes, opinions, reports and other information. Resources and publications can also be searched by date and other options.
Use the search bar to make your search. Then use the filters to narrow down the results by resource type or topic.
More information about the resource categories on this page
Guides
Commonly used guides include:
- The OIA for Ministers and agencies
- The LGOIMA for local government agencies
- Making official information requests: a guide for requesters
Detailed guidance on the official information legislation and aspects of good administrative practice.
We also have guidance on disability rights and protected disclosures.
Case notes and opinions
Case notes are a short case summary, often demonstrating an aspect of a case.
An Ombudsman's Opinion is published where there is public interest in showing the full details of a case.
Reports
Reports include OPCAT, disability rights, official information practice and systemic investigation.
Outreach
Contains our media releases, newsletters, pamphlets, speeches and fact sheets. Fact sheets are published in multiple language and accessible formats.
Corporate documents
This includes our annual reports and strategic intentions.
Projects, reference and data
This includes our official information complaints data, updates on investigations and other projects, and submissions by the Ombudsman.
View all projects, reference and data
Template letters and work sheets
These template letters and work sheets can be used by agencies to help respond to official information requests.
22 Resources Show all
Confidentiality: A guide to section 9(2)(ba) of the OIA and section 7(2)(c) of the LGOIMA
Official informationThis is a guide to the confidentiality withholding ground found in section 9(2)(ba) of the OIA and section 7(2)(c) of the LGOIMA.Privacy: A guide to section 9(2)(a) of the OIA and section 7(2)(a) of the LGOIMA
Official informationThis is a guide to the privacy withholding ground found in section 9(2)(a) of the OIA and section 7(2)(a) of the LGOIMA.OIA and LGOIMA complaints January - June 2020
Complaints dataThe Chief Ombudsman publishes data on OIA and LGOIMA complaints on a six-monthly basis.OPCAT: Ombudsman and IPCA are visiting court facilities
OPCAT, FactsheetsOmbudsman and IPCA are visiting court facilities Update: August 2020The OIA and the Inquiries Act 2013
Official informationThis guide aims to answer questions about how the Inquiries Act 2013 interacts with the Official Information Act 1982 (OIA). This guide discusses:Making Disability Rights Real 2014 - 2019
Disability rights reportsExecutive Summary New Zealand has a mixed record when it comes to the rights of disabled people.Proactive release: Good practices for proactive release of official information
Official informationThis guide:Names and contact details of public sector employees
Official informationThis guide provides advice on how to deal with OIA and LGOIMA requests for the names and contact details of public sector employees.OIA complaints received July – December 2019
Projects, reference & data, Complaints dataThe Chief Ombudsman publishes data on OIA complaints received against Ministers and agencies on a six-monthly basis.OIA complaints completed July – December 2019
Projects, reference & data, Complaints dataComplaints completedLGOIMA complaints received July – December 2019
Projects, reference & data, Complaints dataThe Chief Ombudsman publishes data on LGOIMA complaints received against local agencies on a six-monthly basis.LGOIMA complaints completed July – December 2019
Projects, reference & data, Complaints dataComplaints completedLGOIMA complaints received with resolutions January – December 2019
Projects, reference & data, Complaints dataThis .CSV file contains a list of all complaints received with resolutions under the LGOIMA since the beginning of 2019.OIA complaints received with resolutions July 2016 - December 2019
Projects, reference & data, Complaints dataThis .CSV file contains a list of all complaints received with resolutions under the OIA for the past three years.OIA complaints completed 1 January to 30 June 2017
Complaints dataThe Chief Ombudsman publishes data on OIA complaints received against Ministers and agencies on a six-monthly basis.OIA complaints received 1 January to 30 June 2017
Complaints dataThe Chief Ombudsman publishes data on OIA complaints received against Ministers and agencies on a six-monthly basis.OIA complaints completed 1 July - 31 December 2016
Complaints dataThe Chief Ombudsman publishes data on OIA complaints received against Ministers and agencies on a six-monthly basis.OIA complaints received 1 July - 31 December 2016
Complaints dataThe Chief Ombudsman publishes data on OIA complaints received against Ministers and agencies on a six-monthly basis.Submission of the Ombudsman - Education (Update) Amendment Bill 2016
SubmissionsWhile we agree that on-line learning can make an important contribution to education, we are concerned about the breadth of the proposed Communities of On-Line Learning (COOL) scheme, and in particular the apparently unrestricted ability of any stArticle 24 The Right to an Inclusive Education
Reports, Disability rights reportsAn report of the Independent Monitoring Mechanism on the Rights of Persons with Disabilities looking at implementation of the Article 24 right to inclusive education.Submission of the Ombudsman - Marrakesh Treaty to facilitate access to published works for persons who are blind, visually impaired or otherwise print disabled
SubmissionsThe Office of the Ombudsman strongly supports New Zealand acceding to the Marrakesh Treaty to Facilitate Access to Published Works for Persons who are Blind, Visually Impaired, or otherwise Print Disabled.Submission of the Ombudsman - Small Passenger Services Sector Review
SubmissionsThe Office of the Ombudsman is concerned that the review has not given enough attention to issues of safety and disability (issues that are central to fitness and purpose), and focussed too heavily on accommodating and potentially aligning current taxi