Resources and publications
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Search guides, case notes, opinions, reports and other information. Resources and publications can also be searched by date and other options.
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Guides
Commonly used guides include:
- The OIA for Ministers and agencies
- The LGOIMA for local government agencies
- Making official information requests: a guide for requesters
Detailed guidance on the official information legislation and aspects of good administrative practice.
We also have guidance on disability rights and protected disclosures.
Case notes and opinions
Case notes are a short case summary, often demonstrating an aspect of a case.
An Ombudsman's Opinion is published where there is public interest in showing the full details of a case.
Reports
Reports include OPCAT, disability rights, official information practice and systemic investigation.
Outreach
Contains our media releases, newsletters, pamphlets, speeches and fact sheets. Fact sheets are published in multiple language and accessible formats.
Corporate documents
This includes our annual reports and strategic intentions.
Projects, reference and data
This includes our official information complaints data, updates on investigations and other projects, and submissions by the Ombudsman.
View all projects, reference and data
Template letters and work sheets
These template letters and work sheets can be used by agencies to help respond to official information requests.
95 Resources Show all
Report on an unannounced inspection of Ward 21, Palmerston North Hospital, under the Crimes of Torture Act 1989
OPCAT reportsExecutive Summary Background Ombudsmen are designated one of the National Preventive Mechanisms (NPMs) under the Crimes of Torture Act 1989 (COTA), with responsibility for examining and monitoring the conditions and treatment of tānReport on an unannounced follow up inspection of Te Toki Maurere Unit, Whakatāne Hospital, under the Crimes of Torture Act 1989
OPCAT reportsExecutive Summary Background This report sets out my findings and recommendations concerning the treatment and conditions of people detained in Te Toki Maurere Acute Mental Health Inpatient Unit (the Unit), which was inspected betwOPCAT Report: Thematic report on inspections of secure intellectual disability facilities under the Crimes of Torture Act 1989
OPCAT reportsReport on an announced inspection of Manaakitanga Inpatient Unit, Te Nīkau Grey Base Hospital, under the Crimes of Torture Act 1989
OPCAT reportsExecutive summary Background Ombudsmen are designated one of the National Preventive Mechanisms (NPMs) under the Crimes of Torture Act 1989 (COTA), with responsibility for examining and monitoring the conditions and treatment of patiReport on an unannounced inspection of Ward 10a and Helensburgh Cottage, Wakari Hospital Dunedin, under the Crimes of Torture Act 1989
OPCAT reportsExecutive summary Background Ombudsmen are designated as one of the National Preventive Mechanisms (NPMs) under the Crimes of Torture Act 1989 (COTA), with responsibility for examining and monitoring the conditions of detention and tReport on an unannounced inspection of Wāhi Oranga Mental Health Admission Unit, Nelson Hospital, under the Crimes of Torture Act 1989
OPCAT reportsExecutive summary Background Ombudsmen are designated as one of the National Preventive Mechanisms (NPMs) under the Crimes of Torture Act 1989 (COTA), with responsibility for examining and monitoring the conditions and treatment of tReport on an unannounced inspection of Ward 6C, Dunedin Hospital, under the Crimes of Torture Act 1989
OPCAT reportsExecutive summary Background Ombudsmen are designated one of the National Preventive Mechanisms (NPMs) under the Crimes of Torture Act 1989 (COTA), with responsibility for examining and monitoring the conditions and treatment of patiReport on an unannounced inspection of the Fraser McDonald Unit, Auckland District Health Board, under the Crimes of Torture Act 1989
OPCAT reportsExecutive summary Background Ombudsmen are designated one of the National Preventive Mechanisms (NPMs) under the Crimes of Torture Act 1989 (COTA), with responsibility for examining and monitoring the conditions and treatment of patiReport on an unannounced inspection of Pūrehurehu Forensic Acute Mental Health Unit, Rātonga-Rua-O-Porirua Campus, under the Crimes of Torture Act 1989
OPCAT reportsExecutive summary Background Ombudsmen are designated as one of the National Preventive Mechanisms (NPMs) under the Crimes of Torture Act 1989 (COTA), with responsibility for examining and monitoring the conditions and treatment of pReport on an unannounced inspection of Haumietiketike Unit, Rātonga-Rua-O-Porirua Campus, under the Crimes of Torture Act 1989
OPCAT reportsExecutive summary Background Ombudsmen are designated as one of the National Preventive Mechanisms (NPMs) under the Crimes of Torture Act 1989 (COTA), with responsibility for examining and monitoring the conditions and treatment of cReport on an unannounced inspection of Tāwhirimātea Rehabilitation Unit, Rātonga-Rua-O-Porirua Campus, under the Crimes of Torture Act 1989
OPCAT reportsExecutive summary Background Ombudsmen are designated as one of the National Preventive Mechanisms (NPMs) under the Crimes of Torture Act 1989 (COTA), with responsibility for examining and monitoring the conditions and treatment of cReport on an unannounced inspection of Rangipapa Forensic Acute Mental Health Unit, Rātonga-Rua-O-Porirua Campus, under the Crimes of Torture Act 1989
OPCAT reportsExecutive summary Background Ombudsmen are designated as one of the National Preventive Mechanisms (NPMs) under the Crimes of Torture Act 1989 (COTA), with responsibility for examining and monitoring the conditions and treatment of cThematic report on inspections of Managed Isolation and Quarantine Facilities under the Crimes of Torture Act 1989
OPCAT reportsExecutive Summary This report outlines my key observations and recommendations in relation to six MIQ Facilities inspected between October and December 2020.Report on an unannounced inspection of Te Awhina, Whanganui Hospital, under the Crimes of Torture Act 1989
OPCAT reportsExecutive Summary Background Ombudsmen are designated one of the National Preventive Mechanisms (NPMs) under the Crimes of Torture Act 1989 (COTA), with responsibility for examining and monitoring the conditions and treatment of tāngReport on an unannounced inspection of Stanford House, Whanganui Hospital, under the Crimes of Torture Act 1989
OPCAT reportsExecutive summary Background Ombudsmen are designated one of the National Preventive Mechanisms (NPMs) under the Crimes of Torture Act 1989 (COTA), with responsibility for examining and monitoring the conditions and treatment of clieOversight: An investigation into the Ministry of Health’s stewardship of hospital-level secure services for people with an intellectual disability
Systemic investigationsExecutive summary In late 2018, I became increasingly concerned about a continuing shortage of specialised hospital accommodation for people with an intellectual disability requiring secure care and rehabilitation, and about the conditions inReport on inspections of aged care facilities under the Crimes of Torture Act 1989
OPCAT reportsThis thematic report outlines my key findings, suggestions, and recommendations in relation to OPCAT COVID-19 inspections of six secure aged care Facilities (the Facilities) between 27 May and 18 June 2020 (during Alert Levels 2 and 1).Report on an unannounced inspection of Tiaho Mai Mental Health Inpatient Unit, Middlemore Hospital, under the Crimes of Torture Act 1989
OPCAT reportsExecutive Summary Background Ombudsmen are designated as one of the National Preventive Mechanisms (NPMs) under the Crimes of Torture Act 1989 (COTA), with responsibility for examining and monitoring the conditions and treatment of sReport on an unannounced inspection of Te Whare Ahuru Mental Health Inpatient Unit, Hutt Hospital, under the Crimes of Torture Act 1989
OPCAT reportsExecutive Summary Background Ombudsmen are designated as one of the National Preventive Mechanisms (NPMs) under the Crimes of Torture Act 1989 (COTA), with responsibility for examining and monitoring the conditions and treatment of cReport on an unannounced inspection of STAR 1 (Services for Treatment, Assessment & Rehabilitation), Palmerston North Hospital, under the Crimes of Torture Act 1989
OPCAT reportsExecutive Summary Background Ombudsmen are designated one of the National Preventive Mechanisms (NPMs) under the Crimes of Torture Act 1989 (COTA), with responsibility for examining and monitoring the conditions and treatment of patiReport on an announced follow up inspection of Whanganui Prison under the Crimes of Torture Act 1989
OPCAT reportsExecutive summary Background Ombudsmen are designated one of the National Preventive Mechanisms (NPMs) under the Crimes of Torture Act (COTA), with responsibility for examining and monitoring the general conditions and treatmenReport on an unannounced follow up inspection of Christchurch Men’s Prison under the Crimes of Torture Act 1989
OPCAT reportsExecutive summary Background Ombudsmen are designated one of the National Preventive Mechanisms (NPMs) under the Crimes of Torture Act (COTA), with responsibility for examining and monitoring the general conditions and treatmenReport on an announced inspection of Māngere Refugee Resettlement Centre under the Crimes of Torture Act 1989
OPCAT reportsForeword The following report has been prepared in my capacity as a National Preventive Mechanism (NPM) under the Crimes of Torture Act 1989 (COTA).LGOIMA practice reports: Buller District Council, Invercargill City Council, Porirua City Council and Tauranga City Council
Official Information Practice InvestigationsThe Chief Ombudsman has released investigation reports into LGOIMA practice and compliance at Buller District Council, Invercargill City Council, Porirua City Council and Tauranga City Council.Making Disability Rights Real in a Pandemic
Disability rights reportsMaking Disability Rights Real in a Pandemic (NZSL) Making Disability Rights Real in a Pandemic (New Zealand Sign Language) - YouTubeReport on an unannounced inspection of Matawhāiti Residence under the Crimes of Torture Act 1989
OPCAT reportsThe following report has been prepared in my capacity as a National Preventive Mechanism (NPM) under the Crimes of Torture Act 1989 (COTA).Final report on an unannounced inspection of Auckland Prison under the Crimes of Torture Act 1989
OPCAT reportsThe following report has been prepared in my capacity as a National Preventive Mechanism (NPM) under the Crimes of Torture Act 1989 (COTA).Report on an unannounced inspection of Te Whetu Tāwera Adult Acute Mental Health Unit, Auckland City Hospital, under the Crimes of Torture Act 1989
OPCAT reportsExecutive Summary Background Ombudsmen are designated as one of the National Preventive Mechanisms (NPMs) under the Crimes of Torture Act 1989 (COTA), with responsibility for examining and monitoring the conditions and treatment of sReport on an unannounced follow up inspection of Te Whare o Matairangi Mental Health Inpatient Unit, Wellington Hospital, under the Crimes of Torture Act 1989
OPCAT reportsThis report has been prepared in my capacity as a National Preventive Mechanism (NPM) under the Crimes of Torture Act 1989 (COTA).Report on an unannounced inspection of He Puna Wāiora Mental Health Inpatient Unit, North Shore Hospital, under the Crimes of Torture Act 1989
OPCAT reportsExecutive Summary Background In 2007, the Ombudsmen were designated one of the National Preventive Mechanisms (NPMs) under the Crimes of Torture Act 1989 (COTA), with responsibility for examining and monitoring the conditions and treReport on an unannounced inspection of Waiatarau Mental Health Inpatient Unit, Waitakere Hospital, under the Crimes of Torture Act 1989
OPCAT reportsExecutive Summary Background In 2007, the Ombudsmen were designated one of the National Preventive Mechanisms (NPMs) under the Crimes of Torture Act 1989 (COTA), with responsibility for examining and monitoring the conditions and treReport on an unannounced inspection of Tumanako Mental Health Inpatient Unit, Whangarei Hospital, under the Crimes of Torture Act 1989
OPCAT reportsExecutive summary Background In 2007, the Ombudsmen were designated one of the National Preventive Mechanisms (NPMs) under the Crimes of Torture Act 1989 (COTA), with responsibility for examining and monitoring the conditions and tre