Resources and publications
Ngā rauemi me ngā tānga
Search guides, case notes, opinions, reports and other information. Resources and publications can also be searched by date and other options.
Use the search bar to make your search. Then use the filters to narrow down the results by resource type or topic.
More information about the resource categories on this page
Commonly used guides include:
- The OIA for Ministers and agencies
- The LGOIMA for local government agencies
- Making official information requests: a guide for requesters
Detailed guidance on the official information legislation and aspects of good administrative practice.
We also have guidance on disability rights and protected disclosures.
Case notes and opinions
Case notes are a short case summary, often demonstrating an aspect of a case.
An Ombudsman's Opinion is published where there is public interest in showing the full details of a case.
Reports include OPCAT, disability rights, official information practice and systemic investigation.
Contains our media releases, newsletters, pamphlets, speeches and fact sheets. Fact sheets are published in multiple language and accessible formats.
This includes our annual reports and strategic intentions.
Projects, reference and data
This includes our official information complaints data, updates on investigations and other projects, and submissions by the Ombudsman.
View all projects, reference and data
Template letters and work sheets
These template letters and work sheets can be used by agencies to help respond to official information requests.
47 Resources Show all
Contrary to law and contempt of court or the House: A guide to section 18(c) of the OIA and section 17(c) of the LGOIMAOfficial informationThis is a guide to section 18(c) of the OIA / section 17(c) of the LGOIMA, which enables an official information request to be refused where release would be contrary to an enactment or constitute contempt of court or the House of Representatives.
Publicly available information: A guide to section 18(d) of the OIA and section 17(d) of the LGOIMAOfficial informationThis is a guide to section 18(d) of the OIA, which enables a request for official information to be refused if the information is or will soon be publicly available.
Substantial collation or research: A guide to section 18(f) of the OIA and section 17(f) of the LGOIMAOfficial informationSection 18(f) of the OIA (section 17(f) of the LGOIMA) is one of a number of mechanisms under the Act for dealing with requests for information that are administratively challenging to meet.
Information not held: A guide to sections 18(e) and (g) of the OIA and sections 17(e) and (g) of the LGOIMAOfficial informationAgencies cannot release official information if they do not hold it; and there is no obligation under the official information legislation for them to have to create it.
Frivolous, vexatious and trivial: A guide to section 18(h) of the OIA and section 17(h) of the LGOIMAOfficial informationUnder section 18(h) of the OIA (17(h) of the LGOIMA) a request can be refused if it is frivolous or vexatious, or the information is trivial.
Common misconceptions about the OIA and LGOIMAOfficial informationThis part of the Ombudsman's Practice Guidelines deals with some common misconceptions in relation to the official information legislation.
An Ombudsman's investigation and review under the OIA or LGOIMAOfficial informationThis part of the Ombudsman's Practice Guidelines describes the role and functions of an Ombudsman under the OIA and LGOIMA.
Guidance for agencies whose decisions are under investigation by the OmbudsmanOfficial informationThis part of the Ombudsman's Practice Guidelines provides some specific advice for agencies whose decisions are subject to an investigation and review by an Ombudsman under the OIA or LGOIMA.
Changes to the Ombudsmen Act and official information legislationOfficial informationThis is a quick reference guide to changes to the Ombudsmen Act and official information legislation which came into effect on 26 March 2015.
Changes to the LGOIMA, including ‘working day’ definitionOfficial informationChanges to the Local Government Official Information and Meetings Act 1987 (LGOIMA) which came into effect on 21 March 2019 will affect ‘working day’ calculations for LGOIMA. This guidance explains those changes in more detail.
The OIA and school boardsOfficial informationThis guide sets out the key ‘need to know’ information about the obligations of school boards under the OIA. It also explains the Ombudsman’s role in relation to complaints about OIA requests.
Address information for the purposes of civil court proceedingsOfficial informationThis guide sets out the Ombudsman’s approach to OIA and LGOIMA requests for address information for the purposes of pursuing civil court proceedings.
Chief executive expensesOfficial informationThis guide sets out the Ombudsman’s approach to requests for information about state sector Chief Executives’ expenses.
The OIA and parliamentary privilegeOfficial informationA guide on the impact of the Parliamentary Privilege Act and the reasons for withholding parliamentary proceedings.
Local authority events fundingOfficial informationThis guide sets out principles applying to requests for information about events funding by local authorities, including the reasons for withholding and the public interest in release.