Resources and publications
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Search guides, case notes, opinions, reports and other information. Resources and publications can also be searched by date and other options.
Use the search bar to make your search. Then use the filters to narrow down the results by resource type or topic.
More information about the resource categories on this page
Guides
Commonly used guides include:
- The OIA for Ministers and agencies
- The LGOIMA for local government agencies
- Making official information requests: a guide for requesters
Detailed guidance on the official information legislation and aspects of good administrative practice.
We also have guidance on disability rights and protected disclosures.
Case notes and opinions
Case notes are a short case summary, often demonstrating an aspect of a case.
An Ombudsman's Opinion is published where there is public interest in showing the full details of a case.
Reports
Reports include OPCAT, disability rights, official information practice and systemic investigation.
Outreach
Contains our media releases, newsletters, pamphlets, speeches and fact sheets. Fact sheets are published in multiple language and accessible formats.
Corporate documents
This includes our annual reports and strategic intentions.
Projects, reference and data
This includes our official information complaints data, updates on investigations and other projects, and submissions by the Ombudsman.
View all projects, reference and data
Template letters and work sheets
These template letters and work sheets can be used by agencies to help respond to official information requests.
4 Resources Show all
Commercial information: A guide to sections 9(2)(b) and 9(2)(i) of the OIA and sections 7(2)(b) and 7(2)(h) of the LGOIMA
Official informationThis is a guide to the commercial withholding grounds in sections 9(2)(b) and 9(2)(i) of the OIA and sections 7(2)(b) and 7(2)(h) of the LGOIMA.Confidential advice to government: A guide to section 9(2)(f)(iv) of the OIA
Official informationOne reason for withholding official information is to ‘maintain the constitutional convention protecting the confidentiality of advice tendered by Ministers and officials’—section 9(2)(f)(iv) of the OIA.The OIA and the public policy making process: A guide to how the OIA applies to information generated in the context of the public policy making process
Official informationThis guide explains the most common reasons why it can sometimes be necessary to withhold official information generated in the context of the public policy making process.Constitutional conventions: A guide to sections 9(2)(f)(i)-(iii) of the OIA
Official informationThis guide deals with the 'constitutional conventions' withholding ground in section 9(2)(f) of the OIA.