Resources and publications
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Search guides, case notes, opinions, reports and other information. Resources and publications can also be searched by date and other options.
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Guides
Commonly used guides include:
- The OIA for Ministers and agencies
- The LGOIMA for local government agencies
- Making official information requests: a guide for requesters
Detailed guidance on the official information legislation and aspects of good administrative practice.
We also have guidance on disability rights and protected disclosures.
Case notes and opinions
Case notes are a short case summary, often demonstrating an aspect of a case.
An Ombudsman's Opinion is published where there is public interest in showing the full details of a case.
Reports
Reports include OPCAT, disability rights, official information practice and systemic investigation.
Outreach
Contains our media releases, newsletters, pamphlets, speeches and fact sheets. Fact sheets are published in multiple language and accessible formats.
Corporate documents
This includes our annual reports and strategic intentions.
Projects, reference and data
This includes our official information complaints data, updates on investigations and other projects, and submissions by the Ombudsman.
View all projects, reference and data
Template letters and work sheets
These template letters and work sheets can be used by agencies to help respond to official information requests.
17 Resources Show all
Expectations for conditions and treatment of tāngata whaikaha in health and disability places of detention (intellectual disability and community secure services)
OPCATThe Ombudsman is designated to examine and monitor the treatment of persons in health and disability places of detention, including tāngata whaikaha in intellectual disability and community secure services.Expectations for conditions and treatment of residents in health and disability places of detention (aged residential care)
OPCATThe Ombudsman is designated to examine and monitor the treatment of persons in health and disability places of detention, including residents in aged residential care.Expectations for conditions and treatment of tāngata whai ora in health and disability places of detention
OPCATAs the Chief Ombudsman, I am designated to examine and monitor the treatment of persons detained in health and disability places of detention.[1] This includes mental health services where people are unable to leave at will.Summary of the Ombudsman's submission to the United Nations Committee against Torture
OPCATKey themes for the Committee’s consideration In the period between the Committee against Torture’s last review of New Zealand in 2015 and the present, I have conducted over 500 visits to places of detention.Report on an announced targeted inspection of Arohata Prison under the Crimes of Torture Act 1989
OPCATIntroduction Following report has been prepared in my capacity as a National Preventive Mechanism (NPM), as designated under the Crimes of Torture Act 1989 (COTA).Report on an announced targeted inspection of Christchurch Women’s Prison under the Crimes of Torture Act 1989
OPCATIntroduction Following report has been prepared in my capacity as a National Preventive Mechanism (NPM), as designated under the Crimes of Torture Act 1989 (COTA).Expectations for conditions and treatment of people in custody of the Department of Corrections
OPCATThe Ombudsman is designated to examine and monitor the treatment of persons in prisons, otherwise in the custody of the Ara Poutama Aotearoa – Department of Corrections (Corrections), and residences established under section 114 of the Public Safety (Public Protection Orders) Act 2014.Report on an unannounced follow up inspection of Te Whare Maiangiangi Unit, Tauranga Hospital, under the Crimes of Torture Act 1989 Primary tabs
OPCATThis report sets out my findings and recommendations concerning the conditions and treatment of people detained in Te Whare Maiangiangi Acute Mental Health Inpatient Unit (the Unit), which was inspected on 16 and 17 August 2021.OPCAT: Ombudsman and IPCA are visiting court facilities
OPCAT, FactsheetsOmbudsman and IPCA are visiting court facilities Update: August 2020Your OIA rights and responsibilities
SpeechesOn 13 July, Chief Ombudsman Peter Boshier addressed around 800 delegates at the New Zealand School Trustees Association’s annual conference. Here is his speech.APOR conference 2018: Opening address
SpeechesPresident of the International Ombudsman Institute (IOI) and Ombudsman for the Republic of Ireland, Peter Tyndall, opened the 30th Australasian and Pacific Ombudsman Region (APOR) conference on 28 November 2018 by calling on integrity instituTackling dementia: Protecting the rights of detained people
SpeechesThe Chief Ombudsman Peter Boshier's presentation to the Alzheimers New Zealand conference on 25 October 2018 outlined how the OPCAT provides an international platform for effecting national change to protect the human rights of some of our most vulnerable people: those with dementia who are detained in facilities.Protecting the rights of detained people
SpeechesThe Chief Ombudsman Peter Boshier's presentation to the New Zealand Aged Care Association's annual conference on 12 September 2018.Bringing the lamp of scrutiny to otherwise dark places
SpeechesMBIE had an OIA week (9-13 April) to focus on lifting its performance and improving the quality of the OIA work it does. This is the keynote address from Chief Ombudsman Peter Boshier.The critical factors of excellence
SpeechesChief Ombudsman Peter Boshier's address to the 2017 Sir Paul Callaghan Eureka! Award finalists' dinner.Update from the Office of the Ombudsman
SpeechesRead the Chief Ombudsman's address to the Mental Health Nurses Section of the NZ Nurses Organisation.Inside the Office of the Ombudsman
SpeechesAn update on what's going on in the Office of the Ombudsman to increase openness, accountability, and good administration. Speech by Chief Ombudsman Judge Peter Boshier.