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12 Resources Show all

  • OPCAT Annual Report 2013/2014

    OPCAT reports
    This is the seventh annual report of New Zealand’s National Preventive Mechanism (NPM), a monitoring mechanism established under the Optional Protocol to the Convention against Torture and Other Cruel, Inhuman or Degrading Treatment or Punishment

  • Making disability rights real 2012/2013

    Reports, Disability rights reports
    This is the second report of the Independent Monitoring Mechanism of the Convention on the Rights of Persons with Disabilities. Available in full and summary form.

  • Submission of the Ombudsman - Building (Earthquake-prone Buildings) Amendment Bill

    Submissions
    This submission relates to the information management requirements of clause 275B of the Building (Earthquake-prone Buildings) Amendment Bill.

  • Submission of the Ombudsman - Environmental Reporting Bill

    Submissions
    It is in the interests of all New Zealanders to have comprehensive and reliable information available regularly on environmental issues that affect all of us. I do however have significant concerns with one aspect of the bill, namely clause 16, under which the Secretary for the Environment (MFE) and the Government Statistician can veto release of information to be used in an environmental report.

  • Making disability rights real 2011/2012

    Reports, Disability rights reports
    This is the first report of the Independent Monitoring Mechanism of the Convention on the Rights of Persons with Disabilities.

  • Good decision making

    Good administration
    This guide sets out key information about good decision making by agencies, including the role of a decision maker, who has the power to make a decision, how to make good decisions, how to give a statement of reasons and good record-keeping.

  • Managing unreasonable complainant conduct

    Good administration
    This manual is designed to help agencies and their staff take a systematic and consistent approach to managing their interactions with complainants. It provides a series of suggestions and strategies to assist all staff members – not just frontline staff – to deal with unreasonable complainant conduct.

  • OPCAT Annual Report 2011/2012

    OPCAT reports
    New Zealand has a strong human rights reputation internationally and we should strive to strengthen this. Our human rights record affects our ability to trade and to speak and participate credibly in world affairs.

  • Good complaints handling by school boards

    Good administration
    This guide sets out the key ‘need to know’ information about good complaints handling by school boards. It also explains the Ombudsman’s role in relation to complaints about the administrative conduct of schools.

  • Local authority events funding

    Official information
    This guide sets out principles applying to requests for information about events funding by local authorities, including the reasons for withholding and the public interest in release.

  • Submission of the Ombudsmen - Mixed Ownership Model Bill

    Submissions
    Our submission concerns clauses 6 and 7 of the Mixed Ownership Model (MOM) Bill, which remove the MOM companies from being subject to the OA and OIA.  These Acts are important accountabil

  • Submission of the Ombudsmen - Corrections Amendment Bill

    Submissions
    We had a limited opportunity to comment on the draft Corrections Amendment Bill (the Bill) and some amendments were made as a consequence of our submissions.  However, there remain other matters which concern us.