Resources and publications
Ngā rauemi me ngā tānga
Search guides, case notes, opinions, reports and other information. Resources and publications can also be searched by date and other options.
Use the search bar to make your search. Then use the filters to narrow down the results by resource type or topic.
More information about the resource categories on this page
Guides
Commonly used guides include:
- The OIA for Ministers and agencies
- The LGOIMA for local government agencies
- Making official information requests: a guide for requesters
Detailed guidance on the official information legislation and aspects of good administrative practice.
We also have guidance on disability rights and protected disclosures.
Case notes and opinions
Case notes are a short case summary, often demonstrating an aspect of a case.
An Ombudsman's Opinion is published where there is public interest in showing the full details of a case.
Reports
Reports include OPCAT, disability rights, official information practice and systemic investigation.
Outreach
Contains our media releases, newsletters, pamphlets, speeches and fact sheets. Fact sheets are published in multiple language and accessible formats.
Corporate documents
This includes our annual reports and strategic intentions.
Projects, reference and data
This includes our official information complaints data, updates on investigations and other projects, and submissions by the Ombudsman.
View all projects, reference and data
Template letters and work sheets
These template letters and work sheets can be used by agencies to help respond to official information requests.
47 Resources Show all
Official Information Act timeliness reports 2025
Official Information Practice InvestigationsIn 2025 the Ombudsman released reports on the timeliness of Official Information Act responses from 7 agencies.OIA timeliness at Pharmac | Te Pātaka Whaioranga
Official Information Practice InvestigationsThe Chief Ombudsman conducted a self-initiated investigation to examine the practices and processes used by seven agencies to meet their overarching obligations under the Official Information Act 1982 to:OIA timeliness at Kāinga Ora | Homes and Communities
Official Information Practice InvestigationsThe Chief Ombudsman conducted a self-initiated investigation to examine the practices and processes used by seven agencies to meet their overarching obligations under the Official Information Act 1982 to:OIA timeliness at the Department of the Prime Minister and Cabinet | Te Tari o te Pirimia me te Komiti Matua
Official Information Practice InvestigationsThe Chief Ombudsman conducted a self-initiated investigation to examine the practices and processes used by seven agencies to meet their overarching obligations under the Official Information Act 1982 to:OIA timeliness at Department of Internal Affairs | Te Tari Taiwhenua
Official Information Practice InvestigationsThe Chief Ombudsman conducted a self-initiated investigation to examine the practices and processes used by seven agencies to meet their overarching obligations under the Official Information Act 1982 to:OIA timeliness at Health NZ | Te Whatu Ora
Official Information Practice InvestigationsThe Chief Ombudsman conducted a self-initiated investigation to examine the practices and processes used by seven agencies to meet their overarching obligations under the Official Information Act 1982 to:OIA timeliness at The Treasury | Te Hai Ōhanga
Official Information Practice InvestigationsThe Chief Ombudsman conducted a self-initiated investigation to examine the practices and processes used by seven agencies to meet their overarching obligations under the Official Information Act 1982 to:OIA timeliness at Transpower
Official Information Practice InvestigationsThe Chief Ombudsman conducted a self-initiated investigation to examine the practices and processes used by seven agencies to meet their overarching obligations under the Official Information Act 1982 to:Terms of reference for local council official information practice investigation
Official Information Practice InvestigationsThis document sets out the terms of reference for a self-initiated investigation by the Chief Ombudsman into the practices of the Council relating to the Local Government Official Information and Meetings Act 1987.Terms of reference for Auckland Transport official information practice investigation
Official Information Practice InvestigationsThis document sets out the terms of reference for a self-initiated investigation by the Chief Ombudsman into the practices of Auckland Transport relating to the Local Government Official Information and Meetings Act 1987.Terms of reference for Wellington Water official information practice investigation
Official Information Practice InvestigationsThis document sets out the terms of reference for a self-initiated investigation by the Chief Ombudsman into the practices of Wellington Water relating to the Local Government Official Information and Meetings Act 1987 (LGOIMA).Meeting and workshop practices at Clutha District Council 2023
Official Information Practice InvestigationsThis report was released as part of 'Open for business', a report on local council meetings and workshops.Meeting and Workshop practices in Rotorua Lakes Council 2023
Official Information Practice InvestigationsThis report was released as part of 'Open for business', a report on local council meetings and workshops.Meeting and workshop practices in Waimakariri District Council 2023
Official Information Practice InvestigationsThis report was released as part of 'Open for business', a report on local council meetings and workshops.Meeting and workshop practices at Rangitīkei District Council 2023
Official Information Practice InvestigationsThis report was released as part of 'Open for business', a report on local council meetings and workshops.Meeting and workshop practices at Taranaki Regional Council 2023
Official Information Practice InvestigationsThis report was released as part of 'Open for business', a report on local council meetings and workshops.Meeting and workshop practices in Timaru District Council 2023
Official Information Practice InvestigationsThis report was released as part of 'Open for business', a report on local council meetings and workshops.Meeting and workshop practices at Taupō District Council 2023
Official Information Practice InvestigationsThis report was released as part of 'Open for business', a report on local council meetings and workshops.Open for business: A report on the Chief Ombudsman’s investigation into local council meetings and workshops
Official Information Practice InvestigationsA report on the Chief Ombudsman’s investigation into workshop and meeting practices of eight local authorities for the purpose of compliance with the principles and purposes of the Local Government Official Information and Meetings Act 1987.Meeting and workshop practices at Palmerston North City Council 2023
Official Information Practice InvestigationsThis report was released as part of 'Open for business', a report on local council meetings and workshops.OIPI systemic investigation - Terms of Reference
Official Information Practice InvestigationsThese documents outline the terms of reference for Official Information Practice Investigations systemic investigation into seven agencies' compliance, processes and practices.OIA compliance and practice in Department of Corrections 2022
Official Information Practice InvestigationsThis report was released as part of ‘Ready or not?’, an investigation into OIA practices at 12 core agencies.OIA compliance and practice in Ministry of Education 2022
Official Information Practice InvestigationsThis report was released as part of ‘Ready or not?’, an investigation into OIA practices at 12 core agencies.OIA compliance and practice in Ministry of Foreign Affairs and Trade 2022
Official Information Practice InvestigationsThis report was released as part of ‘Ready or not?’, an investigation into OIA practices at 12 core agencies.OIA compliance and practice in Accident Compensation Corporation
Official Information Practice InvestigationsThis report was released as part of ‘Ready or not?’, an investigation into OIA practices at 12 core agencies.OIA compliance and practice in Ministry of Health 2022
Official Information Practice InvestigationsThis report was released as part of ‘Ready or not?’, an investigation into OIA practices at 12 core agencies.Ready or not? OIA compliance and practice in 2022
Official Information Practice InvestigationsThe Chief Ombudsman’s investigation into OIA practices at 12 core agencies uncovers significant gaps in the way agencies are responding to journalists, training staff and keeping records.OIA compliance and practice in Ministry of Justice 2022
Official Information Practice InvestigationsThis report was released as part of ‘Ready or not?’, an investigation into OIA practices at 12 core agencies.OIA compliance and practice in Te Kawa Mataaho 2022
Official Information Practice InvestigationsThis report was released as part of ‘Ready or not?’, an investigation into OIA practices at 12 core agencies.OIA compliance and practice in New Zealand Defence Force 2022
Official Information Practice InvestigationsThis report was released as part of ‘Ready or not?’, an investigation into OIA practices at 12 core agencies.OIA compliance and practice in Ministry of Transport 2022
Official Information Practice InvestigationsThis report was released as part of ‘Ready or not?’, an investigation into OIA practices at 12 core agencies.OIA compliance and practice in New Zealand Customs Service 2022
Official Information Practice InvestigationsThis report was released as part of ‘Ready or not?’, an investigation into OIA practices at 12 core agencies.