Resources and publications

Guides

Commonly used guides include:

• The OIA for Ministers and agencies
• The LGOIMA for local government agencies
• Making official information requests: a guide for requesters

Detailed guidance on the official information legislation and aspects of good administrative practice.

We also have guidance on disability rights and protected disclosures.

Browse all guidance

Case notes and opinions

Case notes are a short case summary, often demonstrating an aspect of a case. 

View all case notes

An Ombudsman's Opinion is published where there is public interest in showing the full details of a case.

View all opinions

Reports

Reports include OPCAT, disability rights, official information practice and systemic investigation.

View all reports

Outreach

Contains our media releases, newsletters, pamphlets, speeches and fact sheets. Fact sheets are published in multiple language and accessible formats.

View all outreach

Corporate documents

This includes our annual reports and strategic intentions.

View all corporate documents

Projects, reference and data

This includes our official information complaints data, updates on investigations and other projects, and submissions by the Ombudsman. 

View all projects, reference and data

Template letters and work sheets

These template letters and work sheets can be used by agencies to help respond to official information requests. 

View all template letters and work sheets