Resources and publications
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Search guides, case notes, opinions, reports and other information. Resources and publications can also be searched by date and other options.
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More information about the resource categories on this page
Guides
Commonly used guides include:
- The OIA for Ministers and agencies
- The LGOIMA for local government agencies
- Making official information requests: a guide for requesters
Detailed guidance on the official information legislation and aspects of good administrative practice.
We also have guidance on disability rights and protected disclosures.
Case notes and opinions
Case notes are a short case summary, often demonstrating an aspect of a case.
An Ombudsman's Opinion is published where there is public interest in showing the full details of a case.
Reports
Reports include OPCAT, disability rights, official information practice and systemic investigation.
Outreach
Contains our media releases, newsletters, pamphlets, speeches and fact sheets. Fact sheets are published in multiple language and accessible formats.
Corporate documents
This includes our annual reports and strategic intentions.
Projects, reference and data
This includes our official information complaints data, updates on investigations and other projects, and submissions by the Ombudsman.
View all projects, reference and data
Template letters and work sheets
These template letters and work sheets can be used by agencies to help respond to official information requests.
11 Resources Show all
Removing barriers: Reasonable accommodation of disabled people in Aotearoa
Disability rightsThis guide explains what 'reasonable accommodation' is and how to do it. Available in EasyRead, Te Reo Maori and New Zealand sign language.Disability Rights: How is New Zealand doing?
Disability rightsThis summary report updates the Committee, and the New Zealand Parliament and public, with recent information on the priority areas that prevent disabled people in New Zealand from realising their full suite of human rights as set out in the United Nations Convention on the Rights of Persons with Disabilities.Your OIA rights and responsibilities
SpeechesOn 13 July, Chief Ombudsman Peter Boshier addressed around 800 delegates at the New Zealand School Trustees Association’s annual conference. Here is his speech.Making complaints to the UN Disability Committee: A guide for New Zealanders
Disability rightsThis guide explains how to make a complaint to the UN Disability Committee. Available in English, te reo Māori, Easy Read, as a summary poster, NZ sign language video and audio guide.APOR conference 2018: Opening address
SpeechesPresident of the International Ombudsman Institute (IOI) and Ombudsman for the Republic of Ireland, Peter Tyndall, opened the 30th Australasian and Pacific Ombudsman Region (APOR) conference on 28 November 2018 by calling on integrity instituTackling dementia: Protecting the rights of detained people
SpeechesThe Chief Ombudsman Peter Boshier's presentation to the Alzheimers New Zealand conference on 25 October 2018 outlined how the OPCAT provides an international platform for effecting national change to protect the human rights of some of our most vulnerable people: those with dementia who are detained in facilities.Protecting the rights of detained people
SpeechesThe Chief Ombudsman Peter Boshier's presentation to the New Zealand Aged Care Association's annual conference on 12 September 2018.Bringing the lamp of scrutiny to otherwise dark places
SpeechesMBIE had an OIA week (9-13 April) to focus on lifting its performance and improving the quality of the OIA work it does. This is the keynote address from Chief Ombudsman Peter Boshier.The critical factors of excellence
SpeechesChief Ombudsman Peter Boshier's address to the 2017 Sir Paul Callaghan Eureka! Award finalists' dinner.Update from the Office of the Ombudsman
SpeechesRead the Chief Ombudsman's address to the Mental Health Nurses Section of the NZ Nurses Organisation.Inside the Office of the Ombudsman
SpeechesAn update on what's going on in the Office of the Ombudsman to increase openness, accountability, and good administration. Speech by Chief Ombudsman Judge Peter Boshier.