Resources and publications
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Commonly used guides include:
- The OIA for Ministers and agencies
- The LGOIMA for local government agencies
- Making official information requests: a guide for requesters
Case notes and opinions
Case notes are a short case summary, often demonstrating an aspect of a case.
An Ombudsman's Opinion is published where there is public interest in showing the full details of a case.
Projects, reference and data
Template letters and work sheets
1 Resources Show all
- Annual reports
The past year has seen consolidation of our efforts to improve work practices within the Office and improve our service to complainants and agencies. The final tranche of work to complete the restructuring and renewal of the Office will take place early in the 2011/2012 financial year.