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32 Resources Show all
Ministry of Social Development's processes for considering claims of abuse in care
OpinionsCooper Legal complained to me that the historic claims process was unreasonable and unjust in several respects. The complaint is wide ranging, involving criticisms of the processes for considering claims and the amounts payable under it.Omission by the Ministry of Education to develop an implementation framework to enable progress on its strategy on New Zealand Sign Language in education
OpinionsRepresentatives from a Deaf Disabled People’s Organisation (Deaf Aotearoa), who advocate for the rights of Deaf people in New Zealand, have raised concerns about the Ministry of Education’s (the Ministry) strategy to progress New Zealand Sign Language (NZSL) in education.Decision to implement a framework for managing a National Party Advisor’s OIA requests
OpinionsSummary A National Party Advisor, who at the time was responsible for making requests on behalf of two National Party Members of Parliament, complained to me about the Ministry of Social Development (the Ministry)’s decision to implementAdvice on the Managed Isolation Allocation System in regard to offshore seafarers
OpinionsThe Chief Ombudsman received complaints from 2 offshore seafarers that they were not eligible to access the offline maritime allocation in MIQ available to other seafarers. This meant they had to use the online allocation system operated by MBIE, which proved difficult due to the nature of seafaring work.Auckland Council/Waitematā Local Board's decision making in relation to the National Erebus Memorial
OpinionsThis complaint concerns the Government’s decision to establish a National Erebus Memorial in Dove Myer Robinson Park/Taurarua in Parnell, Auckland and, more specifically, the associated approvals and consent granted by the Auckland Council (the Council) that permit that project to proceed.Chief Ombudsman's final opinion on Managed Isolation Allocation System
OpinionsFinal opinion on Managed Isolation Allocation SystemChief Ombudsman’s opinion under the Ombudsmen Act - Malachi Subecz
OpinionsThe Chief Ombudsman received a complaint about the actions of Oranga Tamariki in relation to the death of a young child/tamaiti, Malachi, aged five.Investigation into Horowhenua District Council’s email quarantining practice
OpinionsBetween 2011 and 2017, the Horowhenua District Council kept a list of people whose emails were deemed to pose a risk to staff. This list included the names of some of the Council’s own elected officials.Auckland Council’s processing of a request for official information
OpinionsI have investigated an Ombudsmen Act (OA) complaint by Radio New Zealand (RNZ) about the way in which Auckland Council processed its request for information under the Local Government Official Information and Meetings Act (LGOIMA).Investigation into aircraft landing limits on Ngapunatoru Plateau
OpinionsTo address the growing tourist demand for scenic aircraft landings, in February 2016 the Department of Conservation decided to ‘trial’ raising the daily aircraft landing limits on the Ngapunatoru Plateau. The Ombudsman decided this was unreasonable as it didn't comply with their management plan for the park.Investigation into Ministry of Health offer of ex gratia payment
OpinionsOn 27 October 2016, I concluded an Ombudsmen Act investigation into a complaint by Cliff Robinson about the decision of the Ministry of Health’s Individual Review Panel to reduce Mr Robinson’s Funded Family Care from 40 hours a week to 29.5.Investigation into Miramar Central School seclusion complaint
OpinionsIn October 2016, I announced my intention to investigate the use of seclusion in schools.Investigation into Ruru School seclusion complaint
OpinionsIn July 2015, Mr and Mrs M complained to the Ombudsman about the alleged abuse of their son N and other students, by staff at Ruru. Their concerns included that N was secluded in a room that Ruru referred to as its ‘safe area’.KiwiRail's processing of a request for official information
OpinionsIn response to public concern, I have conducted a self-initiated investigation under the Ombudsmen Act (OA) of KiwiRail’s processing of an Official Information Act (OIA) request for the Third Main Business Case (the business case).Investigation into reduction of funding for care of adult disabled children
OpinionsMr Cliff Robinson was a plaintiff in the Atkinson v Ministry of Health case which won the right for parents of intellectually disabled adult children to be paid for the care of their children.Investigation into SSC conduct of MFAT leaks inquiry
OpinionsThis investigation was triggered by a complaint about an inquiry by the State Services Commission (SSC), which culminated in the publication of the Report to the State Services Commissioner on the Investigation into the Possible Unauthorised DInvestigation into prisoner's right to exercise at Auckland Prison
OpinionsThe complainant, Mr Arthur Taylor, was held in Auckland Prison’s D Block. In August 2014, he made a complaint that the Department of Corrections (the Department) was denying D Block prisoners the opportunity to exercise in the open air.Investigation into 2008 national school bus transport tender process
OpinionsIn March 2008, the Ministry of Education (the Ministry) issued a “Request for Proposals for School Bus Services for contracts commencing January 2009” (the RFP) which invited tenders for school bus routes for a period of six years.Investigation into Plumbers, Gasfitters and Drainlayers Board CPD requirements
OpinionsThe Federation of Plumbers, Gasfitters and Drainlayers (the Federation) represents tradesmen subject to the jurisdiction of the Plumbers, Gasfitters and Drainlayers Board (the Board).Investigation of DOC renewal of Routeburn Track concession
OpinionsSummary In my opinion the decision in 2013 of a Department of Conservation delegate of the Minister of Conservation – to grant a new concession to Routeburn Walks Ltd, on terms permitting the concessionaire to increase from 24 to 40 the numberInvestigation of decision to expel a high school student with Aspergers
OpinionsIn August 2009, following an incident where a year 11 student with Aspergers threatened to assault a teacher in the staff room, the Board of Trustees of the College concerned expelled the student for “gross misconduct” that wasComplaint about Council's investigation into a councillor's alleged code of conduct breaches
OpinionsSummary The complainant, Ms Anne Hunt, was a Horowhenua District Councillor.Complaint about eligibility of Early Childhood Education graduates
OpinionsBackground The New Zealand Tertiary College (‘the Tertiary College’) is a private training establishment based in Auckland which is approved and accredited by the New Zealand Qualifications Authority (‘NZQA’) to deliver a range of early childhComplaint about the decision of a Board of Trustees to compulsorily charge for curriculum-related items
OpinionsSummary The complainant is a parent of secondary school students. In 2011, the complainant raised concerns the school was imposing compulsory charges for:Complaint about NZTC’s investigation into incidents involving Mr A
OpinionsSummary This case concerns an investigation conducted by the New Zealand Teachers Council (‘NZTC’) Complaints Assessment Committee (‘CAC’) into conduct issues raised in complaints made against Mr A.Complaint about Health and Disability Commissioner assessment process
OpinionsSummary On 16 December 2010 the Health and Disability Commissioner (HDC) received a complaint about the care the complainant’s father had received from two District Health Boards after he presented at the Emergency Department at a hospitaOmbudsman consideration of Pharmac decision not to approve funding for “Myozyme”
OpinionsThe complainant suffers from adult late-onset Pompe disease, a metabolic disorder which is one of a number of diseases collectively called lysosomal storage disorders. Myozyme is an enzyme replacement therapy used in the treatment of Pompe disease.Unreasonable delay in residence application that warranted urgency
OpinionsThe complainant and his family are living in a refugee camp in Kenya. The complainant’s sister lives in New Zealand. On 22 January 2009, the complainant applied for residence in New Zealand under the Adult Sibling policy. Immigration NDecision to serve trespass notice in respect of Council's premises
OpinionsSummary The Horowhenua District Council (HDC) issued a trespass notice against the complainant, Mr Philip Taueki, after he made offensive comments during submissions on its annual plan. He had left the premises voluntariComplaints against the Plumbers, Gasfitters and Drainlayers Board relating to a disciplinary levy, continuing professional development and refusal of licensing for non-payment of fee or levy
OpinionsMr Wal Gordon complained to the Ombudsman on 14 July 2011 that the licensing conditions imposed by the Plumbers, Gasfitters and Drainlayers Board regarding continuing professional development were illegal.Complaint by the Hubbard Support Team and others concerning a recommendation for statutory management made by the Securities Commission to the Minister of Commerce on 19 June 2010
OpinionsThe Complaint In July 2010, I received a complaint from members of the Hubbard Support Team and others concerning a recommendation that was made by the Securities Commission (Commission), acting by division, to the Minister of Commerce (Request for / disclosure of building consent information
OpinionsThis investigation has been into the extent to which personal details may be withheld from building consent information held by local authorities.