News

Rongo kōrero

See the latest news and announcements. 

  • First children in care case notes published

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    Five case notes published today concern complaints about children in care, and how these were resolved. 

  • New guide on proactive release

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    One of the purposes of the Official Information Act (OIA) is to make official information increasingly available to the NZ public.

  • New complaints handling research announced

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    We’re helping with research by the University of Newcastle Australia into the benefits of good complaints handling in public sector organisations.